Solutions Manager

About the role

This position reports to the Group Sales Manager and is responsible for many of the behind-the-scenes functions to assist in the execution of Group Events. In addition to order, agreement processing, and event execution, this role will assist in transforming the transaction process to drive efficiencies for the Small Group Demand business segment.

Responsibilities

• Assist with and help improve the organizational process needed for order taking, contracting, invoicing, inventory management, payment processing, and deliverables distribution for groups and partnerships.
• Work with Call Center and e-commerce teams on cross-training and operations to book and service inbound sales customers.
• Report on business performance of the Small Group Demand area to the Group Sales Manager on a weekly basis.
• Ensure that Corporate Sponsorship activations are properly executed.
• Work with the Activation Manager and Sales Department to ensure customer orders are fulfilled in a timely, efficient, and best-in-class manner.
• Assist the department as needed to ensure events, tickets, and billing are executed for all channels.

Requirements

• Associate's degree, vocational, or technical school. Bachelor's degree in Sales, Marketing, Business, or Administration is preferred.
• 2-4 years of work-related experience.
• Exposure to Salesforce Marketing Cloud, Adobe Campaign, and Creative Suite is preferred.
• Exceptional written and verbal communication skills; ability to manage multiple projects at various times.

Pay

Starting salary: $63,000