Solutions Engineer | US Austin (d/f/m)

About the role

Luminovo builds software that powers the electronics supply chain, and we're expanding our North American team. We're seeking a Solutions Engineer to support our go-to-market efforts. This role involves both pre-sales technical demonstrations and post-sales customer onboarding.

Responsibilities

• Join sales calls with Account Executives to demonstrate the platform's technical capabilities and build credibility with industry experts.
• Create tailored ROI cases for OEM and EMS prospects to assist AEs in closing deals.
• Own customer onboarding for the first 4 to 8 weeks, including tenant configuration, training, and ensuring the customer reaches value quickly.
• Develop deep expertise in the Luminovo platform and the electronics-manufacturing landscape.
• Identify and address potential implementation risks early to keep projects on track and within budget.
• Translate field insights into actionable feedback for the Product team to inform future development.

Requirements

You must be a US citizen or permanent resident, authorized to work in the US. You should have a technical background, preferably with a degree in a science or engineering field. Early in your career, you're eager to grow and contribute to the team's success.

Skills

• Knowledge of the electronics manufacturing industry.
• A strong technical foundation, including familiarity with relevant software and tools.
• The ability to communicate complex technical concepts clearly and concisely.
• Able to work independently and collaborate effectively with cross-functional teams.
• Quick learner with the ability to adapt to new modules and industry areas.

Benefits

We offer a competitive compensation range of $82K - $126.6K, a hybrid work setup from one of our US hubs (New York City or Austin, TX), and occasional travel for team retreats and industry events. We also provide an inclusive and supportive work environment where employees thrive and contribute to impactful projects.

Pay

$82K - $126.6K

Schedule

Hybrid from one of our US hubs (New York City or Austin, TX), with occasional travel for team events and industry conferences.

Who You'll Be Working With

• Sam Mason — Hiring Manager and Solutions Team Lead
• Rachel — Close collaborator on customer-facing activities
• The wider Solutions team: Mark Allen, Ines, and Marton
• Account Executives, with whom you'll join on pre-sales calls
• Customer Success, who will take over after successful onboarding
• Product & Engineering, to incorporate field insights into the roadmap

About Luminovo

Luminovo is a scale-up focused on the electronics supply chain, bringing innovations to life faster and cheaper through a more connected and resilient ecosystem. We're backed by leading investors and have over 300 active customers worldwide. Our team is diverse, passionate, and committed to making a positive impact.