Solutions Engineer, REDI

Amazon · Davenport, IA · 1 wk ago

Quality AssuranceFull-time

This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel.

Evaluate existing MHE software configurations and identify performance gaps, bottlenecks, and inefficiencies
Develop and implement optimization strategies to improve throughput, uptime, and overall equipment effectiveness (OEE)
Create technical specifications and architecture documents for proposed solutions
Lead end-to-end implementation of software optimization projects from scoping through go-live
Manage system integrations between MHE controls, enterprise software (ERP/WMS), and middleware
Oversee testing, commissioning, and validation of software changes in live environments
Partner with operations, engineering, and IT teams to understand business requirements and pain points
Present solution proposals, ROI analyses, and business cases to leadership
Serve as the technical liaison between vendors, integrators, and internal teams
Conduct training sessions and knowledge transfers for customer staff
Provide 24/7 Tier 2/3 technical support for controls-related MHE issues
Contribute to long-term technology roadmaps and capital planning for MHE investments
Handle flexible workload which may come from management or operations.
Travel up to 70%

Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology
Experience in automation or complex MHE environments
Knowledge of Lean Six Sigma and process improvement methodologies
Expertise with Studio5000, Ignition, Codesys and related controls software environments
Ability to analyze throughput data, system performance metrics, and identify bottlenecks
Experience translating business requirements into technical solutions

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