Solutions Engineer, REDI

About the role

Reliability, Maintenance, and Engineering (RME) is hiring a Solutions Engineer. This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel.

Responsibilities

• Evaluate existing MHE software configurations and identify performance gaps, bottlenecks, and inefficiencies
• Develop and implement optimization strategies to improve throughput, uptime, and overall equipment effectiveness (OEE)
• Create technical specifications and architecture documents for proposed solutions
• Lead end-to-end implementation of software optimization projects from scoping through go-live
• Manage system integrations between MHE controls, enterprise software (ERP/WMS), and middleware
• Oversee testing, commissioning, and validation of software changes in live environments
• Partner with operations, engineering, and IT teams to understand business requirements and pain points
• Present solution proposals, ROI analyses, and business cases to leadership
• Serve as the technical liaison between vendors, integrators, and internal teams
• Conduct training sessions and knowledge transfers for customer staff
• Provide 24/7 Tier 2/3 technical support for controls-related MHE issues
• Contribute to long-term technology roadmaps and capital planning for MHE investments
• Handle flexible workload which may come from management or operations.
• Travel up to 70%

Qualifications

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology
• Experience in automation or complex MHE environments
• Knowledge of Lean Six Sigma and process improvement methodologies
• Expertise with Studio5000, Ignition, Codesys and related controls software environments
• Ability to analyze throughput data, system performance metrics, and identify bottlenecks
• Experience translating business requirements into technical solutions

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Location

• USA, CA, San Diego - 129,200.00 - 174,800.00 USD annually
• USA, CA, Tracy - 129,200.00 - 174,800.00 USD annually
• USA, CO, Colorado Springs - 129,200.00 - 174,800.00 USD annually
• USA, FL, Temple Terrace - 129,200.00 - 174,800.00 USD annually
• USA, IA, Davenport - 129,200.00 - 174,800.00 USD annually
• USA, IL, Matteson - 129,200.00 - 174,800.00 USD annually
• USA, MA, Charlton - 129,200.00 - 174,800.00 USD annually
• USA, MI, Detroit - 129,200.00 - 174,800.00 USD annually
• USA, TX, Richmond - 129,200.00 - 174,800.00 USD annually
• USA, WA, Arlington - 129,200.00 - 174,800.00 USD annually