Solutions Engineer III

Description

Own It: Focus on excellence in everything you do and each interaction you have with all clients
Learn: Absorb the training. Make yourself an expert on our portfolio of solutions
Represent: Always understand that you are the face of the company to our customers
Diversity: Every project and service call are different so you must enjoy variety in your workday
Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
Find a way: Turn challenges into opportunities
Play To Win.

What you’ll be doing (and doing well!)

• Develop detailed designs for enterprise security projects in coordination with a team lead and other team members including sales team.
  
• Review scope documents with field teams and customer contacts to ensure accuracy and understanding.
  
• Review projects with sales team for accuracy.
  
• Thoroughly understand scope of work; secure change order requests for out-of-scope items requested by customer or dictated by unforeseen field conditions
  
• Order job materials, allocate internal resources and coordinate subcontractors; deliver equipment to jobsites and/or coordinate equipment rentals as required
  
• Coverage and engagement with all important stakeholders throughout the entire project; coordinate and communicate important milestones, schedule changes and impacts of changes
  
• Perform Quality Control audits and inspections.
  
• Gather required customer acceptance documents and deliverables.
  
• Ensure safe work areas and methods.
  
• Perform system commissioning and system acceptance.
  
• Capture required permits and AHJ inspections.
  
• Overnight stay and travel while performing duties at remote job locations and job training when required
  
• Perform other job-related duties as assigned

Qualifications

• A Bachelor’s degree in Engineering, Computer Science, or a related field (Master’s preferred) or equivalent experience of 5-7 years in the Security Industry
• Effective written and verbal communication skills, including problem solving and conflict resolution skills
• Good organizational and prioritization skills
• Able to manage multiple projects simultaneously
• An analytical approach to problem solving. Must be able to identify potential problems and proactively mitigate the issue
• Good understanding of installation methods, best practices, and procedures
• Able to work independently with minimal supervision
• Able to identify tasks and delegate
• Industry certifications (such as CISSP, CEH) are highly desirable