Solutions Engineer - FED CIV - (REMOTE DMV)

About the role

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will execute great demos demonstrating the Dynatrace unique approach in solving customer pain points, manage POCs onsite and remotely, build key relationships with customers, and complete RFIs & RFPs. You will collaborate across teams including Dynatrace’s innovation labs, Expert Services consultants, CSMs, and marketing.

About You

To succeed as a Solution Engineer at Dynatrace, you need to be an ambitious, confident, and self-motivated individual with previous SE experience or another technical customer-facing role. You should be passionate about innovative technology, technical sales, and articulating value to customers and prospects. We are also looking for:

• An excellent team player with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to translate technical value into business value.
• 3–5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues and manage this process to produce a working outcome.
• Ability to manage multiple projects simultaneously, work with different salespeople, and support other SEs as needed.
• A strong desire to grow professionally, adapt to an ever-changing environment, and be coachable.
• Willingness to travel up to 30% of the time.

Responsibilities

• Evangelize Dynatrace’s product offerings during international trade shows and key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to customer C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Deliver on-stage demonstrations providing insight and context to customers during key marketing events.
• Ensure key demonstrations are delivered by you or a team member at Dynatrace-sponsored or partner-sponsored events.
• Gather, qualify, and provide customer feedback to Product Management to improve Dynatrace’s market share and meet market needs.
• Build best practices and share knowledge with the team to continuously develop and enhance both personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/development opportunities to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations to meet the specific demands of each customer.
• Support partners as a technical point of contact (trusted advisor/technical coach).

This position might be filled at a higher level based on candidate experience.

Requirements

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience.
• 3 years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting technologies such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices.
• Knowledge of cloud platforms, including AWS, Azure, or GCP.
• Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform, etc.

Benefits

• Culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide.
• Work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system, combining deterministic and agentic AI.
• Unlimited personal time off.
• Employee stock purchase plan and a reward system.
• Medical/dental benefits and a company-matching 401(k) plan for retirement.

Pay

The base salary range for this role is $100,000 - $125,000. When determining your salary, we consider your experience, skills, education, and work location.