Solutions Engineer (Distribution and Fulfillment)

About the Position

The Solutions Engineer will collaborate with the sales team to understand client needs, design and present innovative solutions, and work closely with operations, IT, and pricing to ensure feasibility and efficiency. Key responsibilities include analyzing customer data, product flows, and operational requirements to create optimal solutions. This includes designing warehouse layouts, material handling systems, and processes. The role also involves participating in client meetings to present solutions and manage expectations, acting as a liaison between operations, the IT team, and customers to ensure that solution delivery aligns with customer needs. Additionally, the position involves collaborating with automation providers to deliver the most optimal options while staying updated on technological advancements to incorporate into solution designs. Lastly, the individual is responsible for overseeing the handoff to the implementation team and assisting in onboarding new clients to ensure a seamless transition from proposal to execution.

Requirements

• Demonstrated record of accomplishment in warehousing and logistics
• Bachelor’s Degree in Industrial Engineering, Logistics, or a related degree preferred
• Minimum of 7 years of experience in 3PL distribution and fulfillment with at least 3 years focused on automation and solution design
• Strong understanding of automation technologies and their application in a 3PL environment
• Proficiency with AI and generative AI tools (e.g., large language models, AI-assisted modeling and design platforms) with demonstrated experience applying them in a professional logistics or solutions context
• Proven experience working closely with sales teams to design and present customized logistics solutions
• Experience collaborating with operations, IT, and pricing teams to ensure solutions are operationally feasible and cost-effective
• Strong project management skills, with experience leading solution design and implementation projects
• Excellent leadership and strong interpersonal skills
• A make-it-happen person, who is flexible, adaptable, and possesses a high sense of urgency
• Gets the job done right and on time, despite obstacles
• Excellent analytical, problem-solving, and communication skills (oral and written)
• Excellent organizational and leadership skills
• Ability to work with a high degree of autonomy