Solutions Delivery Analyst

About the role

As a solutions delivery analyst at Phamily, you’ll help teams turn data into decisions, without writing SQL. Leveraging spreadsheets and the Phamily platform, you’ll translate complex business questions into clear, trusted insights that drive action across client operations and patient enrollment. This role is ideal for an analyst who enjoys transforming raw data into meaningful insights and storytelling with numbers.

Key Responsibilities

• Manage data intake, ingestion and processing from clients
• Analyze complex patient population health datasets
• Ensure data accuracy and reliability through detail orientation
• Collaborate with cross-functional teams for data-driven decisions
• Manage patient enrollment outreaches based on eligibility
• Present findings to internal teams
• Monitor and analyze KPIs and metrics to generate actionable insights
• Ensure compliance with HIPAA security and privacy rules

Requirements

• 3+ years in data analysis, business intelligence, or related roles
• Bachelor's degree in healthcare or business
• Strong analytical, communication, and presentation skills
• Strong spreadsheet skills (vlookups, pivot tables, macros); no SQL required
• Strong ability to translate data into compelling stories and actionable recommendations
• Comfort working in a fast-paced, cross-functional environment
• Handle PHI with care and follow HIPAA-minded best practices
• Bonus: healthcare sector experience

Work Style & Logistics

We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.

Culture

Our culture is built on five principles that shape how we work, lead, and grow: Care: We put patients, clients, teammates, and outcomes first. Curiosity: We ask better questions, challenge assumptions, and keep learning. Clarity: We simplify complexity, communicate directly, and create alignment. Co-Creation: We collaborate across teams, perspectives, and disciplines. Craftsmanship: We execute with excellence, ownership, and continuous improvement.

Compensation & Benefits

• Hybrid-friendly work environment
• Collaborative, mission-driven work environment

Equal Employment Opportunity

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.