Solutions Consultant - Estimate

Higharc is a VC-backed startup transforming how new homes are designed and built. Join a founding team with experience shipping products for Autodesk, Electronic Arts, Nike, and Apple. Backed by over $175M in funding from top venture capital firms and 18+ strategic investors in construction, building products manufacturing, and distribution.

About the role

The Solutions Consultant will lead adoption of Higharc’s Estimate module for new and existing customers. You’ll work within the post-sales organization, partnering directly with builders to streamline complex estimating workflows into fast, confident habits.

Responsibilities

• Lead discovery and onboarding for the Estimate Module, mapping each customer’s estimating and purchasing workflows
• Train customers directly, including presenting to leadership, and drive early, durable adoption
• Own multiple customer relationships simultaneously, running calls and troubleshooting sessions across accounts
• Resolve issues in real time, determining when to solve independently or escalate to Product/Engineering
• File clear, well-documented feature requests and bugs based on cross-customer insights
• Conduct UAT testing on new Estimate functionality before release
• Deliver regular account updates to internal teams on adoption health
• Provide structured, strategic feedback to Product as a key voice on Estimate usage

Requirements

• 5+ years in estimating or purchasing, ideally in home building (strong estimating experience elsewhere accepted)
• Expert-level Excel skills
• Experience leading training, implementation, or onboarding for technical/specialized audiences
• Strong project management instincts to organize internal/external teams around plans
• Confidence presenting to customer leadership, not just end users
• Sharp problem-solving and attention to detail
• Friendly, patient communication style adaptable to complex modules and multiple customers

Schedule

• Remote work with up to 20% travel for customer on-sites and company retreats

Benefits

• Competitive salary with significant equity in a fast-growing, well-funded company
• Comprehensive medical, dental, and vision coverage
• Flexible PTO and meaningful maternity/paternity leave
• Short- and long-term disability plans and 401K
• Home office stipend and ongoing learning & development support