Solutions Consultant - Estimate

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised over $175M with support from top-notch venture capital firms and more than 18 strategic investors: industry leaders in construction, building products manufacturing, and distribution.

About the role

Higharc is seeking an accomplished Solutions Consultant to lead adoption of our Estimate module for new and existing customers. You'll sit within our post-sales organization, working directly with builders to turn a complex estimating workflow into a fast, confident habit.

Responsibilities

• Lead discovery and onboarding for the Estimate Module, mapping how each customer's estimating and purchasing teams actually work today
• Train customers directly, including presenting to their leadership, and drive early, durable adoption
• Own multiple customer relationships at once, running calls and troubleshooting sessions across several accounts in a single day
• Troubleshoot issues in real time and know when to solve it yourself versus route it to Product or Engineering
• File clear, well-documented feature requests and bugs based on what you're seeing across customers
• Run UAT testing on new Estimate functionality before it reaches customers
• Deliver regular account updates that give internal teams a real read on adoption health
• Bring structured, strategic feedback back to Product — you're one of the best-informed voices on how Estimate is actually used

Requirements

• 5+ years in estimating or purchasing, ideally in home building (strong estimating experience elsewhere is fine)
• Expert-level Excel skills

Skills

• Experience leading training, implementation, or onboarding for a technical or specialized audience
• Strong project management instincts — you can organize internal and external teams around a plan and keep it moving
• Confidence presenting to customer leadership, not just day-to-day users
• Sharp problem-solving instincts and a genuine attention to detail
• A friendly, patient communication style that holds up across multiple customers and multiple modules of complexity in the same week
• Willingness to travel up to 20% for customer on-sites and company retreats

Benefits

• Competitive salaries with significant equity
• Comprehensive medical, dental, and vision coverage
• Flexible PTO
• Meaningful maternity/paternity leave for all U.S.-based full‑time employees
• Short and long‑term disability plans
• 401K
• Stipend to create the ideal home office
• Support for ongoing learning and development (L&D)