Solutions Architect (Salesforce)

About the role

This role is best suited for a former Senior/Lead Architect or Principal Engineer who has broad system exposure with deep expertise in Salesforce architecture, integrations, and cloud platforms, and who thrives in complex, client-facing environments.

Responsibilities

• Solution & Technical Architecture Design and document scalable, secure, and reusable Salesforce architectures aligned with CGI and client enterprise standards.
• Lead solution and technical design for Salesforce portals, APIs, integrations, and supporting services.
• Define and document integration frameworks connecting Salesforce with internal systems, SaaS platforms, and third-party solutions.
• Evaluate solution alternatives and technical risks, ensuring alignment with business goals, product roadmaps, and long-term experience strategies.
• Ensure delivered solutions meet performance, availability, security, scalability, and compliance requirements.
• Communicate complex architectural concepts clearly to both technical and non-technical audiences.
• Partner with Product Owners and Product Managers to align Salesforce solutions with evolving business needs.
• Support omnichannel user experiences, ensuring seamless integration across platforms.
• Balance near-term delivery commitments with long-term architectural health.
• Participate in Pre-PI and PI Planning, translating architectural intent into actionable delivery plans.
• Collaborate with product and solution leadership to ensure appropriate investment in architectural enablement.
• Continuously evolve solution architecture as business priorities, usage patterns, and platform capabilities change.
• Provide technical leadership and architectural vision throughout the solution delivery lifecycle.
• Lead cross-functional technical teams through influence and collaboration.
• Identify, assess, and manage technical risks, dependencies, and constraints.
• Mentor architects, developers, and integration teams.
• Represent solution architectures to senior client and CGI stakeholders with confidence and clarity.
• Contribute to the evolution of enterprise architecture standards, patterns, and governance.
• Participate in architecture review forums to ensure consistency, reuse, and alignment with enterprise direction.
• Collaborate with peer architects across CGI to promote shared solutions and best practices.

Qualifications

• Strong background in microservices, event-driven architecture, and canonical data models.
• Experience with middleware / ESB / API gateways (e.g., MuleSoft, Apigee).
• Proven ability to deliver enterprise-scale digital platforms serving diverse user populations.
• Strong analytical and problem-solving skills.
• Customer-centric attitude with a passion for user experience.

Skills

• Strong understanding of DevOps and CI/CD practices.
• Knowledge of identity management, security governance, encryption, SSL/TLS, firewalls, and secure API design.

Benefits

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

Pay

A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $198,400.00.

Schedule

This role can be performed 5 days per week from one of the following locations: Pittsburgh PA, Birmingham AL, Dallas TX, or Cleveland OH.