Salesforce Solutions Architect

About the role

We are seeking a Salesforce Solutions Architect to join our dynamic team. This role serves as a lead technical resource for the Salesforce platform, responsible for solution architecture, hands-on development, configuration, support, maintenance, and continuous improvement.

Responsibilities

• Serves as a lead technical resource for the Salesforce platform, responsible for solution architecture, hands-on development, configuration, support, maintenance, and continuous improvement.
• Designs and develops scalable Salesforce solutions using platform configuration and custom development capabilities, including Apex, Lightning Web Components, Flow, custom objects, validation rules, automation, and integrations.
• PARTNERS WITH PRODUCT OWNERS, BUSINESS LEADERS, ORGANIZATIONAL UNITS, VENDORS, AND SUBJECT MATTER EXPERTS TO UNDERSTAND BUSINESS NEEDS, DEFINE TECHNICAL REQUIREMENTS, AND TRANSLATE USER STORIES INTO SUPPORTABLE SOLUTIONS.
• Provides solution design recommendations that improve efficiency, user experience, platform utilization, scalability, maintainability, and alignment with Colorado Access strategy.
• ARCHITECTS, BUILDS, AND SUPPORTS INTEGRATIONS BETWEEN SALESFORCE AND INTERNAL OR THIRD-PARTY APPLICATIONS, INCLUDING SECURE DATA EXCHANGE, INTERFACE MONITORING, AND ISSUE RESOLUTION.
• OWNS AND GOVERNS SALESFORCE ARCHITECTURE STANDARDS, ENSURING ALIGNMENT WITH ENTERPRISE ARCHITECTURE PRINCIPLES, DATA STRATEGY, AND INTEGRATION FRAMEWORKS.
• EVALUATES AND IMPLEMENTS AI-DRIVEN CAPABILITIES IN ALIGNMENT WITH ORGANIZATIONAL AI GOVERNANCE AND RESPONSIBLE USE GUIDELINES.
• MANGAGES AND ENHANCES SECURITY DESIGN, DATA ACCESS, PROFILES, PERMISSION SETS, PAGE LAYOUTS, FIELDS, WORKFLOWS, REPORTS, DASHBOARDS, AND OTHER PLATFORM COMPONENTS AS NEEDED TO SUPPORT BUSINESS OPERATIONS.
• CONTRIBUTES TO TECHNICAL ROADMAP EXECUTION, ESTIMATION, ENVIRONMENT PLANNING, RELEASE READINESS, AND POST-DEPLOYMENT STABILIZATION ACTIVITIES.
• COLLABORATES WITH QA/TCOE AND BUSINESS TEAMS TO COORDINATE TESTING, SUPPORT DEFECT TRIAGE, VALIDATE OUTCOMES, AND PROMOTE HIGH-QUALITY DELIVERY.
• RESEARCH SALESFORCE PLATFORM UPDATES AND EMERGING BEST PRACTICES TO PROTECT SYSTEM STABILITY, INFORM RECOMMENDATIONS, AND IDENTIFY OPPORTUNITIES FOR IMPROVEMENT.
• CREATES AND MAINTAINS ARCHITECTURE DOCUMENTATION, TECHNICAL STANDARDS, PROCESS DOCUMENTATION, AND SUPPORT MATERIALS FOR USERS AND TECHNICAL TEAMS.
• ANALYZES THE IMPACT OF SYSTEM PROBLEMS, ENHANCEMENTS, AND DESIGN CHANGES; TRUBUSTRATES ISSUES; AND IMPLEMENTS SUSTAINABLE SOLUTIONS IN COLLABORATION WITH INTERNAL PARTNERS AND VENDORS.
• MENTORS TEAM MEMBERS IN SALESFORCE TECHNICAL SKILLS, ARCHITECT THINKING, DEVELOPMENT BEST PRACTICES, AND PLATFORM GOVERNANCE.

Requirements

• Education: Bachelor’s degree in information technology, Computer Science, Engineering, or a related field; or an equivalent combination of education and experience.
• Experience: Significant progressive experience in Salesforce roles with demonstrated responsibility for both solution architecture and hands-on development in complex enterprise environments. Experience working in Agile delivery models is preferred.
• Knowledge, Skills, and Abilities: Strong understanding of the Salesforce platform with the proven ability to build custom workflows, create new objects and fields, formula fields, approval processes, custom views, and other content of intermediate complexity. Strong understanding of Salesforce best practices and functionality with emphasis on customer service, including cases and relationship management. Demonstrates support for the company’s mission, vision and values. Strong verbal, written and interpersonal communication skills with ability to interact and communicate effectively with business stakeholders. Must be able to understand business processes and promptly determine business needs. Ability to partner with technical teams and understand technical details of software designs. Knowledge of Health Cloud is a significant plus. Must be detail oriented with strong analytical and troubleshooting skills. Proficient in MS Word, Excel, PowerPoint and Visio. Highly skilled in Salesforce, Sales Cloud Enterprise Administration, reporting and dashboards. May be required to manage multiple priorities and projects with tight deadlines.

Qualifications

• Relevant Salesforce certifications such as Salesforce Administrator, Platform Developer, Application Architect, System Architect, or similar credentials are preferred.
• A valid driver's license and proof of current auto insurance will be required for any position requiring driving.

Skills

• Strong understanding of the Salesforce platform with the proven ability to build custom workflows, create new objects and fields, formula fields, approval processes, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce best practices and functionality with emphasis on customer service, including cases and relationship management.
• Supports the company’s mission, vision and values.
• Strong verbal, written and interpersonal communication skills with ability to interact and communicate effectively with business stakeholders.
• Understands business processes and promptly determines business needs.
• Partners with technical teams and understands technical details of software designs.
• Knowledge of Health Cloud is a significant plus.
• Detail oriented with strong analytical and troubleshooting skills.
• Proficient in MS Word, Excel, PowerPoint and Visio.
• Hightly skilled in Salesforce, Sales Cloud Enterprise Administration, reporting and dashboards.
• May be required to manage multiple priorities and projects with tight deadlines.

Benefits

At Colorado Access, you will receive a generous benefits package, that includes:

• Medical, dental, vision insurance that starts the first day of the month following start date.
• Supplemental insurance such as critical illness and accidental injury.
• Health care and dependent care flexible spending account options.
• Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
• Short-term and long-term disability coverage.
• Voluntary life insurance (employee, spouse, dependent).
• Paid time off.
• Retail plan.
• Tuition reimbursement (based on eligibility).
• Annual bonus program (based on eligibility, requirements and performance).

Pay, Perks and Benefits

The compensation for this position is $105,900.00 - $132,300.00 annually. Colorado Access has provided a compensation range that represents its good faith estimate of what Colorado Access may pay for the position at the time of posting. Colorado Access may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.