Salesforce Solutions Architect

About the role

This is a 100% onsite role in San Antonio, TX. Relocation is required if not currently local.

Responsibilities

• Own end-to-end solution architecture for Salesforce capabilities and integrated systems, aligned to enterprise architecture standards and guardrails.
• Translate business and technical requirements into solution designs, integration approaches, and architectural blueprints (diagrams, data models, and patterns).
• Make clear tradeoffs between declarative and programmatic approaches; optimize for maintainability, security, and long-term scalability.
• Design secure, role-based access and sharing models; ensure alignment with cybersecurity, compliance, and privacy requirements.
• Conduct architecture reviews and enforce adherence to architectural principles, standards, and approved patterns.
• Contribute directly to complex builds and refactors through configuration and code (Apex, Lightning Web Components, Flow, and platform automation).
• Lead code reviews and design reviews; establish and enforce development standards, reusable patterns, and documentation practices.
• Troubleshoot and resolve complex production issues spanning performance, data integrity, security, and integrations.
• Identify and execute platform optimization and technical debt reduction initiatives that improve reliability and delivery velocity.
• Build prototypes and proofs of concept to validate approaches and de-risk solution decisions.
• Enable integrations using REST/SOAP APIs, middleware/iPaaS, and event-based patterns (e.g., Platform Events, Change Data Capture).
• Define canonical data models and data flows; partner with data teams on governance, quality, retention, and analytics requirements.
• Plan and execute data migration and data transformation strategies; ensure data consistency and real-time availability where required.
• Collaborate with identity and security teams to implement secure authentication/authorization patterns (SSO, OAuth, MFA) and integration security controls.
• Support release planning, testing strategies, and deployment processes across multiple environments; promote repeatable, automated delivery practices.
• Partner with DevOps and delivery teams on CI/CD, source control, branching strategies, and release automation.
• Establish governance for solution reviews, risk management, and platform health (performance, limits, data growth, security posture).
• Develop and maintain backup, contingency, and disaster recovery strategies appropriate for a mission-critical Salesforce footprint.
• Provide technical input on Salesforce license usage and utilization trends to inform procurement and optimization decisions (in partnership with Finance).
• Partner with Product Owners, Business Analysts, and stakeholders to shape roadmaps, refine requirements, and define success criteria for user stories.
• Coordinate with data, infrastructure, and security teams to ensure end-to-end solution readiness for go-live (including operational support models).
• Act as a trusted advisor to internal teams and (where applicable) external clients/affiliates; communicate complex technical decisions clearly to non-technical audiences.
• Mentor and upskill admins and developers; set a high bar for engineering excellence and documentation quality.
• Maintain awareness of Salesforce product releases and adjacent technologies; recommend innovations that measurably improve business outcomes.

Requirements

• 7+ years of Salesforce platform experience with significant hands-on technical depth.
• 3+ years in a senior developer, technical lead, or solution architecture role owning end-to-end solution design.
• Strong Apex development experience (triggers, sync/async processing, integration patterns, and high-quality automated test coverage).
• Experience building Lightning Web Components (LWC) and modern Lightning UX patterns.
• Deep understanding of Salesforce security (profiles/permission sets, sharing model, field-level security, encryption, auditability) and data architecture.
• Experience designing and supporting integrations using REST/SOAP APIs and/or middleware.
• Proven ability to operate independently, manage competing priorities, and drive outcomes in a fast-paced environment.
• Strong written and verbal communication skills with both technical and non-technical audiences.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent relevant experience.
• Required: Salesforce Administrator and Salesforce Platform Developer I.
• Strongly preferred: Platform Developer II; Application Architect; System Architect; Integration Architect; and/or Salesforce Certified DevOps Engineer/Specialist.

Preferred Qualifications

• Experience with Service Cloud and Experience Cloud in enterprise scenarios (including complex case management and digital experiences).
• Experience with Nonprofit Cloud and/or Nonprofit Success Pack (NPSP); familiarity with nonprofit constituent and program data models.
• Experience in complex enterprise environments (nonprofit, healthcare, public sector, or similarly regulated/mission-critical domains).
• Experience supporting multi-org or multi-affiliate Salesforce environments and federated delivery teams.
• Familiarity with DevOps tooling, CI/CD pipelines, and release automation (e.g., Git-based workflows, automated testing, packaging).
• Background in data migration, large-scale CRM implementations, and cross-system analytics enablement (data lake/warehouse patterns).
• Exposure to Salesforce Industries (Vlocity) is a plus.