Solution Architect - Salesforce

Key Functions

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, CPQ, and custom platform capabilities.
• Design scalable, secure, and high-performing Salesforce architectures aligned with enterprise standards and business objectives.
• Partner with business stakeholders to gather requirements and translate them into technical solution designs and implementation roadmaps.
• Provide technical leadership and guidance to Salesforce administrators, developers, business analysts, and integration teams.
• Architect complex integrations between Salesforce and external enterprise systems using APIs, middleware, ETL tools, and event-driven architectures.
• Establish and enforce Salesforce best practices for data modeling, security, governance, automation, release management, and DevOps processes.
• Evaluate current-state architecture and recommend improvements to scalability, maintainability, and system performance.
• Lead solution reviews, technical design sessions, and architecture governance processes.
• Support estimation, project planning, risk assessment, and technical delivery management for Salesforce initiatives.
• Ensure compliance with data governance, security, and regulatory requirements across all Salesforce solutions.
• Stay current on Salesforce platform innovations and recommend emerging technologies and capabilities that align with business strategy.
• Collaborate with enterprise architecture and IT leadership to align Salesforce solutions with broader technology strategies.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience.
• 8+ years of experience implementing and supporting Salesforce solutions in enterprise environments.
• 5+ years of experience in a Solution Architect or Technical Architect role.
• Deep expertise across Salesforce platform capabilities including Sales Cloud, Service Cloud, Experience Cloud, and platform customization.
• Strong experience designing Salesforce integrations with ERP, marketing, customer support, and other enterprise systems.
• Hands-on experience with Apex, Lightning Web Components (LWC), Flow, APIs, SOQL, and Salesforce security architecture.
• Proven experience leading complex Salesforce implementations with multiple stakeholders and large-scale user bases.
• Strong understanding of Salesforce DevOps, CI/CD pipelines, release management, and environment strategies.
• Excellent communication, stakeholder management, and presentation skills.
• Salesforce certifications such as Salesforce Certified Application Architect, System Architect, or equivalent.

Preferred Qualifications

• Salesforce Certified Technical Architect (CTA) or progress toward CTA certification.
• Experience with Salesforce Industry Clouds and advanced platform capabilities.
• Experience with MuleSoft or other enterprise integration platforms.
• Knowledge of enterprise architecture frameworks and cloud integration patterns.
• Experience leading digital transformation or CRM modernization initiatives.
• Familiarity with data warehousing, analytics, AI/Einstein capabilities, and customer data platforms.
• Experience within highly regulated industries such as healthcare, financial services, or insurance.
• Strong mentoring and team leadership experience across distributed technical teams.
• Experience working in hybrid cloud and multi-system enterprise environments.
• MBA or advanced technical degree is a plus.