Solutions Architect, Cisco Data Center/Modern Platform (Remote)

About the Role

Presidio has an opportunity for a motivated, intelligent, and energetic individual to join our National PreSales team supporting our Vista customer base. As a Solutions Architect, you’ll serve as a strategic pre-sales engineering resource focused on Cisco, enabling data center solutions from a market-leading technology provider. In this customer-facing role, you’ll collaborate with customers, Account Managers, and fellow Solutions Architects to drive pipeline growth, deliver enablement, and help position innovative solutions.

This position requires occasional travel (a few times per year) and can be based in any location in the United States.

Responsibilities

• Act as a technical resource for Cisco-based solutions in pre-sales engagements
• Deliver solution overviews and enablement to internal teams and customers
• Contribute to the development of sales strategies and support customer-facing efforts
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices
• Create solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners
• Ensure quality and consistency of pre-sales deliverables by following standardized processes and workflows
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution
• Assist in resolving pre-sales challenges and maintaining high levels of customer satisfaction
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

Requirements

• Strong experience in Cisco UCS, Dell, and Pure (other storage vendors a plus)
• Basic knowledge of core networking, IP, subnetting, routing, VPN, DirectConnect, etc.
• Strong experience with virtualization (VMware vSphere, Nutanix)
• Working knowledge of most relevant operating systems (Windows Server, Red Hat Linux, etc.)
• Core understanding of storage technology fundamentals, including RAID, snapshots, deduplication, compression, encryption, SAN/NAS, NFS, iSCSI, etc.
• Strong passion for continuous learning, professional development, and emerging technologies
• Excellent verbal, written, and presentation skills with the ability to explain complex concepts clearly
• Proactive, self-driven mindset with a focus on customer success and collaboration

Qualifications

• Bachelor's degree or equivalent experience and/or military experience
• 3+ years designing and implementing complex datacenter solutions
• 2+ years of experience working with mid-market and enterprise environments across multiple verticals

Skills

Additional Desired Skills:

• Presales experience and/or experience working with a systems integrator
• AWS and/or Azure experience for hybrid cloud conversations
• Basic knowledge of Cisco Cloud and AI Infrastructure
• Basic knowledge of automation tools (Puppet, Ansible, vRealize, Terraform, etc.)
• Basic knowledge of container orchestration technologies (Docker, Kubernetes, etc.)
• Basic understanding of observability tools (Splunk, Dynatrace, etc.)
• Data Protection experience with Commvault, Rubrik, or Cohesity
• Enterprise Networking skillsets around enterprise networking, wireless, and security
• Experience with Infrastructure configurations, Statement of Works, and/or contracts in an IT Services industry

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. Diversity of skills and thought is a key component to our business success.

Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally.