Solutions Analyst
About the role
Company Description Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant. HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work. HHIT’s Core Values Are: Do the right thing, Be easy to work with, Exceed expectations, Serve humbly, Never stop improving.
Position Summary The Solutions Analyst is responsible for working with established and potential clients to understand their needs relative to the services and solutions we offer. The business requirements defined in these interactions are used to inform technical complexity, scope, level of effort and pricing. The Solutions Analyst will exhibit general technical and product knowledge to position the right solution in collaboration with the Business Development team. This position is entrusted with building a unique understanding of the customer’s needs and documenting the business requirements to ensure a successful project implementation end-to-end. Building and maintaining relationships with fellow associates, stakeholders and customers is a critical aspect of this position. You will be required to solve complex problems through critical thinking and quantitative analysis. Growing the business through efficiency and standardized modeling is a necessity. This position can be in-person or hybrid if local to South Bend, fully remote if not local to South Bend.