Solutions Advisor

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best‑in‑class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality‑focused environment, ideal for advancing your career and making your mark in the metals industry.

As a Solutions Advisor at Ryerson, you will be responsible for processing customer orders, making sales calls, and working to establish relationships with customers.

Responsibilities

• Build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Works within established procedures with a moderate degree of supervision.
• Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.
• Prioritizes concurrent customers' demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Bachelor’s degree preferred.
• Prior sales or industry experience is preferred.
• Able to read and interpret blueprints.
• Experience using AutoCAD.
• Excellent professional written, verbal, and interpersonal communication skills required.
• Proficiency in Microsoft applications (Outlook, Excel, Word) required.
• Ability to multi‑task and prioritize in a rapidly changing environment.