Solution Specialist - Managed Services & Smart Platforms

Key Responsibilities

• Partner with Account Managers throughout the sales cycle including discovery, qualification, solution development, proposal creation, and deal strategy.
• Independently create and pursue managed services opportunities.
• Drive managed services expansion within existing customers.
• Support strategic renewals by helping develop expansion and growth strategies.
• Lead executive-level conversations around operational efficiency, automation, service transformation, and AI-enabled support models.
• Improve managed services attach rates across the portfolio.
• Position Smart Platforms as strategic business solutions rather than technology features.
• Influence account strategy, deal strategy, pricing, and competitive positioning.
• Collaborate with delivery leadership to ensure alignment and long-term customer success.

Portfolio Responsibility

• Managed Services
• Managed Digital Workplace Services
• Managed Network Services
• Managed Cybersecurity Services
• Cloud Management
• Service Management
• Smart Platforms
• SmartDesk
• SmartWorkplace
• SmartPredict
• SmartField
• SmartFleet

Candidate Profile

• Bachelor’s degree
• 7-10+ years proven managed services sales experience
• Experience selling recurring services and outsourcing solutions
• Strong consultative selling skills
• Executive-level communication and presentation capabilities
• Ability to articulate business value, automation, AI, and operational outcomes
• Experience working with complex enterprise opportunities
• Ability to operate effectively in an overlay sales model
• Strong understanding of modern managed services and platform-led solutions

Success Metrics

• Primary Managed Services GP
• Secondary Influenced Pipeline
• Secondary Influenced Revenue
• Managed Services Attach Rate
• Additional Win Rate
• New Logo Influence
• Seminar Attendance
• Executive Engagement
• Social Media Engagement
• Social Media Shares
• Social Media Impressions
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement
• Social Media Shares
• Social Media Reach
• Social Media Clicks
• Social Media Impressions
• Social Media Engagement