Solution Specialist

Sales Cycle

Lead the entire sales cycle for course and department level new adoptions and driven takeaways. Identify, qualify, develop, and close new digital opportunities within assigned subject area. Establish relationships with deans, department chairs, coordinators, and faculty influencers to secure multi-section or multicourse wins. Drive digital-first decisions that increase usage, value, and long-term institutional alignment.

Solution Alignment

Consultative Selling & Solution Alignment
- Lead discovery of conversations that uncover instructional challenges, curriculum needs, and departmental goals.
- Deliver high-quality product demonstrations, digital walkthroughs, and solution-based presentations customized to faculty workflows and outcomes.
- Position Cengage’s value in terms of career readiness, next gen assessment, guided learning, student success, and instructional efficiency.
- Drive consensus among faculty by guiding them through evaluation, trial, and decision-making processes that lead to adoption commitments.

Collaboration

Collaborate With Product Consultants
- Engage Product Consultants for down funnel support on complex, strategic, or large-scale opportunities.
- Partner to deliver high impact demos, competitive differentiation, and discipline specific expertise during critical deal moments.
- Ensure seamless coordination to elevate presentation quality and increase win probability for high value targets.
- Coordinate with Principal Account Directors to ensure access to departmental activity that influences institutional agreements.
- Share insights regarding digital adoption, competitive movement, and faculty sentiment to inform institutional strategy.

Territory, Pipeline, & Forecast Management

Maintain a disciplined pipeline for new business opportunities using Salesforce. Effectively plan strategic activity and customer engagement using Outlook and Salesforce calendars. Provide accurate forecasting and ensure transparent activity tracking. Use data to guide territory focus, campaign execution, and prioritization of the highest value opportunities.

Skills Required

• Minimum 2 years of customer-facing sales, education, or training experience with evidence of strong performance, or 5+ years equivalent experience.
• Strong consultative selling and presentation skills with the ability to influence faculty and academic leaders.
• High digital proficiency with learning platforms and comfort delivering virtual and in-person demos.
• Positive relationship building capabilities and credibility with academic collaborators.
• Ability to independently manage a territory, pipeline, and complete sales cycle.
• Proficiency in Microsoft Office and CRM systems (Salesforce preferred).
• Ability to travel to campuses and events as required.

Preferred Experience

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About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Career Opportunities

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.

Compensation

At Cengage, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. In this position, you will be eligible to participate in the company’s variable Sales incentive compensation program. $52,000.00 - $67,600.00 USD0 Target Variable Compensation 45,000.00 USD Annual: Individual Target annually Actual incentive earnings are not guaranteed and may be more or less than the target amount based on achievement of performance goals and the terms of the applicable incentive compensation plan.