Solution Sales Rep

Position Summary

This position is responsible for: Selling the company’s solutions including products, labor and services. Selling primarily to “end-user” customers. Up-selling/cross-selling to the existing customer base. Maintaining and developing positive customer relationships. Achieving or exceeding assigned annual/quarterly quotas for both the installation and service businesses. Growing the company’s recurring monthly revenue (RMR) business by providing solutions to existing as well as new clients.

Duties & Responsibilities

• Using technical, organizational, and customer knowledge to influence customers and assist them in buying the products and services required to meet their needs, resulting in revenue generation for the company.
• Conducting site surveys in preparation of customer needs analysis and estimates.
• Preparing statement(s) of work (SOW) and corresponding sales estimate(s).
• Conducting sales presentations to customers and management, as required.
• Demonstrating a thorough understanding of company services.
• Acquiring and maintaining sound knowledge of all product lines and services offered.
• Partnering with internal departments to communicate job scopes and relay customer needs.
• Attracting new customers and up-selling a client base through a combination of field sales, phone sales, and direct marketing efforts.
• Possessing excellent cold-calling skills and the ability to identify and find new business.
• Generating sales leads and customer account information.
• Creating proposals for customers; outlining plans for preventive maintenance (including the scope of repairs and solutions); reviewing testing reports and working with Service Technicians to quantify service repair proposals based on discrepancies discovered during system inspections.
• Assisting in marketing initiatives related to sales activities, including the development of sales and business plans.

Minimum Qualifications (Education, Skills & Experience)

• A High School Diploma, Bachelor's degree or equivalent, or three (3) to five (5) years of professional experience in high volume sales and a fast-paced environment.
• A minimum of five (5) years of industry experience as a successful sales representative.
• Must have consistently met or exceeded sales performance for the past three (3) to five (5) years.
• Must demonstrate professional knowledge with an in-depth understanding of all or most of the following systems: fire alarm/life-safety, intrusion alarm, access control, video surveillance, nurse-call, plus low voltage systems in general, installation, testing, inspection and maintenance.
• The ability to organically grow business by providing solutions to a new and existing client base.
• Ability to build customer relationships through consultative selling and the promotion of customer confidence in Everon.
• Must have a technical aptitude and an understanding of drawings and codes.
• Must be self-motivated and have a strong work ethic.
• Must have strong negotiation skills and prospecting skills.
• Must have excellent verbal, written, and presentation skills with the ability to present to senior level executives within the customer organizations.
• Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Must be able to work a full-time schedule and be available for travel, which may include nights and weekends, to accommodate customers’ schedules, trainings, meetings, etc.
• Must have a driver's license with an acceptable record and be able to clear a pre-employment criminal background check and drug screening.
• Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English.

Work Environment

Normal office/field environment. Construction sites and customers’ facilities. Must be able to work extended hours to support business requirements.

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to stand, walk, sit; twist, use hands to handle, push, pull or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
• The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to approximately twenty-five (25) pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.