Solution Engineer

About the role

The individual is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to Red River's customers. They are an expert in one or more technical specializations and serve as a technical leader, mentoring others and sharing their knowledge within the Red River Solution Engineering and Sales teams.

Responsibilities

• Identifies customer’s business outcomes and/or mission challenges and proposes technology solutions.
• Engages as the primary client technical resource on sales engagements.
• Provides the initial input for proposals and statements of work.
• Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes.
• Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members.
• Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless.
• Understands Red River offers and solution strengths, and opportunities.
• Supports the technical interview process for Solution Engineering candidates.
• Provides technology related input for internal company initiatives, including idea submission for new services and offers based on Red River’s capabilities.

Requirements

• Bachelor’s degree
• 10 years work experience
• 5 - 7 years of presales engineering experience
• Active and verified professional level OEM certifications (ex. Cisco CCNP, CCDP)

Qualifications

• Knowledgeable of Red River’s offerings across multiple technologies and architectures.
• Technical and business focused, with the ability to articulate technology roadmaps linked to customer business outcomes.
• Capable of demonstrating solutions within area of technical strength.
• Excellent skills for building rapport and trust with team members, customers, and partners.
• Maintains current and attains additional OEM and industry certifications, as required.

Skills

• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Understanding of customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals.
• Understanding of the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology, or technical solutions, to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion.
• Validates the SOW, BOM, and LOE prior to delivery to the customer.

Benefits

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here.

Pay

Commensurate with experience.

Schedule

N/A

Skills

• Strong technical aptitude with the ability to learn new technical information quickly.
• Excellent communication skills with the ability to create a message to share verbally or in written form.
• Understanding of customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals.
• Understanding of the sales process and partners with the Account Executive to execute for success.
• Ability to relate technology, or technical solutions, to solving customer business problems.
• Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion.
• Validates the SOW, BOM, and LOE prior to delivery to the customer.