Solution Engineer

About the role

CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing CMMC Compliance and Cybersecurity services to the Defense Industrial Base (DIB).

Key Responsibilities

• Partner with Account Executives and Customer Success Managers across the full sales lifecycle, serving as a technical resource in new logo and upsell pursuits.
• Design compliant solutions that align to CMMC and NIST 800-171 requirements, including managed services, security controls, governance processes, and implementation approaches.
• Lead or support discovery sessions to understand prospect environments, risks, constraints, and compliance gaps; translate findings into clear solution scope and recommended service packages.
• Define deliverables, assumptions, dependencies, and boundaries that make solutions executable by delivery teams while meeting compliance objectives.
• Produce and/or contribute to statements of work, technical proposals, solution diagrams, and compliance narratives; ensure accuracy and consistency between what is sold and what can be delivered.
• Present solutions to technical and executive stakeholders; support product/service positioning, differentiation, and objection handling (security, compliance, architecture, cost, and feasibility).
• Collaborate with service delivery, compliance, and operations teams to validate feasibility, estimate effort, and reduce sales-to-delivery friction.

Required Qualifications

• 5+ years of experience in a Managed Services (MSP/MSSP) capacity, supporting client environments and operational realities.
• 10+ years prior experience working in an Information Technology, or Security role.
• Demonstrated experience supporting a sales process (pre-sales engineering, solutions consulting, technical account support, or similar), including discovery and customer presentations.
• Solid foundation in IT and/or security engineering concepts (networks, identity, endpoint, cloud, logging/monitoring, vulnerability management, governance/controls).
• Ability to produce clear, persuasive pre-sales deliverables (solution summaries, diagrams, requirements mapping, SOW inputs).
• Excellent organizational skills including the ability to balance conflicting priorities.
• Able to work as part of a team and follow defined team processes.
• Must be authorized to work for any employer in the U.S.

Preferred Qualifications

• Prior MSP experience supporting multiple customers, standardized service offerings, and packaged solutions.
• Strong background in security engineering (e.g., identity, SIEM/logging, endpoint security, vulnerability management, segmentation, incident response).
• Experience with CMMC and NIST 800-171 (hands-on application in client environments, program support, or solution design).
• Experience with Microsoft Windows desktop and server operating systems.
• Experience with Microsoft Office 365 / Azure administration.
• Familiarity with common DIB-related expectations and audit readiness patterns (e.g., SSP/POA&M concepts, evidence collection approaches).