Solution Consulting Lead (Bilingual)

About the role

Innovapptive is a global leader for industrial connected worker solutions. The Lead of Solution Consultancy plays a crucial role in guiding the solution consultants in designing optimal solutions for each engagement using Innovapptive's Connected Worker Platform's Mobile Solution for Operators, Maintenance, and Warehouses. This role advises customers on adopting best practices and recommended solutions integrated with SAP EAM, IM/WM/EWM, and APM systems such as Aspen Tech or GE Meridium. The role works closely with the product management team and engineers in India to prioritize and address value-added requirements via JIRA.

Responsibilities

• Provide strategic leadership for the Solution Consulting team, aligning efforts with overall business objectives.
• Develop and execute a comprehensive solution consulting strategy, best practices, and playbooks to drive revenue growth and client satisfaction.
• Lead, mentor, and inspire a high-performing team of Solution Consultants.
• Foster a collaborative and innovative team culture that encourages continuous learning and development.
• Work closely with clients to understand their business challenges, goals, and help solution consulting team develop As-Is and To-Be Process Flows.
• Collaborate with the sales team to develop compelling and differentiated solutions that meet client needs and drive the highest value and impact.
• Deep understanding of asset-intensive industries such as mining, metals, oil & gas, chemicals, and utilities.
• Prior exposure to enterprise asset management, plant operations, and warehouse operations is a huge plus.
• Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo, and APM systems such as AspenTech or GE Meridium.
• Oversee the creation of detailed and impactful solution designs, ensuring alignment with client requirements, industry best practices, and maximizing client’s ROI.
• Provide guidance on solution architecture, design, and implementation.
• Provide technical expertise and guidance on system integrations.
• Ensure the integration of value-based principles into solution consulting processes, minimizing gaps, and emphasizing the delivery of measurable value to clients.
• Collaborate with cross-functional teams, including sales, product development, and product management, to ensure on-time and high-quality solution delivery to the customer.
• Act as a liaison between Solution Consulting and Pre-Sales to drive alignment between sales, delivery, and customer success.
• Establish and monitor key performance indicators (KPIs) to minimize solution design gaps, defect leakage, and QA processes to measure the effectiveness, quality, and success of the Solution Consulting team.
• Travel 60%-80% of the time at customer sites for conducting design workshops and training.
• Oversee and coordinate the review, assessment, and execution of client change requests, ensuring alignment with project goals and budgets while minimizing disruptions.
• Develop and maintain detailed project timelines, ensuring deliverables are met on schedule and resources are effectively allocated.
• Proactively identify and mitigate risks to project milestones.
• Other duties as assigned.

Requirements

• Must be authorized to work in the United States for any employer without sponsorship.
• 5+ years of proven experience in a leadership role within Solution Consulting or a related field.
• 5+ years of strong understanding of industry-specific solutions and services (i.e., O&G, Energy and Utilities, Manufacturing and Mining or similar industries) with 3+ years of experience in maintenance and reliability consulting.
• 5+ years of prior experience leading 2-5 team members and establishing a solution consulting practice.
• 2-3 years of prior experience working with SAP, IBM Maximo, and/or APM systems.
• Strong experience developing As-Is, To-Be processes and developing team competencies.
• Fluent in Spanish and English, with demonstrated proficiency in speaking, reading, and writing in both languages, including the ability to communicate effectively in professional and business settings.
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Track record of successfully leading teams and driving business growth.
• Experience implementing value-based methodologies, particularly Innovapptive's Value-Based Methodology.
• Bachelor's degree in Engineering or Science; Master's degree preferred.

Qualifications

• Must have a Bachelor's degree in Engineering or Science; Master's degree preferred.

Skills

• Strategic Leadership
• Solution Consulting
• Team Management
• Client Engagement
• Sales Collaboration
• Industry Expertise
• Integration Expertise
• Value/ROI Focused Solution Design
• Collaboration with Cross-Functional Teams
• Performance Metrics
• Change Request Management
• Project Timeline Management
• Pre-Sales and Customer Success Collaboration
• Rapidly Learn Innovapptive's Value-Based Methodology
• Mentor, Train, and Instill the "Value Based Solution Design" Culture
• Value/ROI focused Solution Design Audits
• Collaboration with Cross-Functional Teams
• Proactive Risk Mitigation
• Effective Communication and Presentation Skills

Benefits

• US & Other Regions
• A positive, open, and highly-innovative environment and team.
• Competitive Compensation Package.
• Full benefits (health, 401(k) with company match, etc.).
• Entrepreneurial spirit with unlimited opportunity to grow.
• Opportunity to work with leading global brands on exciting and impactful projects.

Pay

• Base Salary, Bonus, Stock Options, 401k, Medical, etc.

Schedule

• Full-Time; Salaried.