Solution Consultant - Compass

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

About the role

The Manager of Solution Consulting role at Veeva is focused on driving the adoption and growth of Veeva Data Cloud through pre-sales engagement. Veeva Data Cloud is the modern data foundation for Biopharma, overcoming the limitations of fragmented systems with a complete suite of commercial data products: reference data, deep data, performance data, and access data. This is a hybrid role that combines deep technical data expertise with a consultative, client-facing approach.

You will support customer engagements in pre-sales, including building brand awareness, highlighting product points of differentiation, and guiding customer data assessments. You will demonstrate how these products drive value by discovering new patients and healthcare providers, growing top-line revenue, and increasing bottom-line efficiency.

Leveraging your technical skills and industry expertise, you will educate prospective customers on how Compass and HCP 360 products support key use cases, such as:

• Compass Patient: provides a more complete patient journey
• Compass Prescriber: leveraged for segmentation, targeting, and incentive compensation
• Compass National: delivers more accurate forecasting, performance tracking, and competitive analysis
• HCP Access: used to drive better segmentation and targeting, call planning, and field execution

This role is a key part of Data Cloud’s commercial strategy. Feedback from customers will be curated and shared with the Compass and HCP Access teams to inform the product roadmap and feature releases. If you are intellectually curious and excited about bringing new products to market, this is a great opportunity.

Responsibilities

• Subject-Matter Expertise: Serve as the go-to expert on Veeva Compass and HCP Access, with a focus on APLD data products: Compass Patient, Pathway, and Data Connector. Articulate the value proposition and address customer questions or objections.
• Consultative Selling: Work directly with customers to understand their business needs and therapeutic area dynamics. Design and deliver custom data assessments and product demonstrations that demonstrate how Compass solves critical commercial use cases.
• Pre-Sales Framework Design: Contribute to the pre-sales framework, including standardized processes, methodologies, and analysis templates, to create a consistent, repeatable, and scalable approach for customer engagements.
• Project Management: Manage multiple analytics projects, ensuring on-time delivery.
• Thought Leadership: Shape the market narrative and establish Veeva Compass as an authority in the industry. Educate the industry on new product methodologies through customer-facing discussions, presentations, and forward-looking content.
• Strategic Contribution: Collect market feedback and share it with strategy and product teams to influence the product roadmap. Contribute to new business development and assist Account Partners in responding to RFPs.
• Client Relationship Management: Serve as a trusted advisor to clients, working alongside account partners and strategists to build and maintain strong relationships at key accounts.

Requirements

• General Experience:
  • 8+ years of healthcare data and/or analytics experience, with deep knowledge in areas like Oncology and Rare Disease
  • Experience working with commercial teams in life sciences and managing client engagements
  • Demonstrated ability to successfully engage all levels of client organizations
• Technical Expertise:
  • Deep knowledge of and direct experience with pharmaceutical commercial data sets, including products from vendors like IQVIA (e.g., LAAD, Xponent, DDD, NPA, NSP), ICON (e.g., PatientSourceComplete, PatientSourceDuo, PrescriberSource, PayerSource, NonRetailSource), and Komodo MapLab
  • Ability to analyze large datasets using SQL
  • Proficiency in project management tools like Jira and Confluence
• Other Skills:
  • Excellent critical thinking, analysis, and presentation skills
  • Passion for bringing new products to market and entrepreneurial energy
  • Ability to function as a trusted advisor to customers
  • Willingness to travel for customer meetings and internal events, as needed

Nice to Have

• Data visualization expertise (Tableau, Power BI, Sigma)
• Experience working with product and/or agile teams
• Experience in labs and genomics data
• Experience in remittance data

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Pay

Base pay: $80,000 - $160,000. The salary range represents a potential base salary and may vary within or outside this range depending on experience and location. This position may also be eligible for variable bonus and/or stock bonus.