Solution consultant

We are looking for a Solution Consultant (for Algolia solution) with strong expertise and background in a Marketing Technology sphere with the main focus on on-site search engines. What You Will Do Participating in meetings with the sales team to scope prospect’s business problems and desired outcomes;Act as key consultant in discovery, presentation, configuration, and demonstration of Algolia solution;Keep the most advanced Algolia knowledge and bring it across the company (consult sales with technical expertise, provide technical support and documentation for POCs, RFP, consult team&customers, etc);Lead Algolia customer onboarding process (actual documentation including custom decs by request, customer trainings, etc);Manage new features testing and complex cases launches (transparent workflow, prioritization list, results, customer feedback, etc);Keep track of platform updates (announcements for the team, trainings, Q&A, etc);Suggest best solutions from portfolio for prospects’ business requirements;Lead Algolia customers as a main contact (relationship, QBRs, regular statuses, support, etc);Drive solution usage processes with current & new vendors to get maximum value for Stellar and customer (optimize processes, aggregate bugs, escalate epics, etc);Build and evolve partnership with vendors;Conducting hands-on workshops;Create documentation, FAQ and training materials;Travel and participation in industry events and prospect and customer on-site meetings. We Are Looking For Experience with SaaS solutions is desirable;Ability to think systematically and quickly make independent, rational decisions;Strong interpersonal skills and customer-oriented approach;Being open-minded and creative in finding business opportunities and improvements;Strong familiarity with project management software tools, methodologies, and best practices (Agile, RoadMap, Google Analytics, etc.);Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail;Continuously learn and update skills and keep aware of industry trends;Experience in search open source solutions is preferable: elastic search, apache solr, SPHINX, Google Search, Yandex Search etc. What We Offer — flexible work hours, compensation of education costs, conferences and atmosphere of personal growth; — company office in the city center (Moscow); — challenging and interesting projects with top e-commerce, fintech and service companies from both Russia and Europe; — opportunity to work closely and grow with our tech partners, leading technology companies: Dynamic Yield, Algolia and others; — opportunities to make a real impact on company businessSolution architect and customer success; — growth potential in a professional team with international ambitions and global partners; — very open-minded and positively-flexible management. Get In Touch Poland, Warsaw Krucza 50 Tallinn, Estonia Vesivärava tn 50-201 Tel Aviv, Israel Bat Shu'a, 4 For more information about our services, partnership and open jobs, please contact with us. We will reply ASAP. hello@stellarlabs.ai AboutPersonalizationBI & ReportingProduct developmentCareerPartnersBlog © Stellar Labs Oü. All Rights Reserved. Privacy Policy