Solution Architect (B2B Commerce)

Job Responsibilities

• Designs a solution to leverage Salesforce product, features, and best practices extended with custom components to meet customer needs.
• Delivers technical and non-technical documentation for assigned projects, with relevant architecture diagrams (data models, high-level architecture, integration architecture, etc.).
• Oversees reporting/dashboard creation and User Acceptance Testing (UAT).
• Manages Salesforce.com administration/configuration/data migration duties as needed.
• Provides technical guidance to the development of Salesforce.com and other SaaS applications to support business and product strategies.
• Facilitates discovery sessions to understand client processes and challenges and translates findings into technical requirements supported by a documented solution design.
• Communicates effectively with project and client team members to build a trusted partnership.

Required Experience/Skills

• 4-6 years of advanced skills in Salesforce Platform and exposure to Project Scoping.
• 2+ years experience in a Senior Consultant (or equivalent seniority).
• Strong competencies around the core Salesforce.com platform, B2B Commerce preferred.
• Active Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant Certification required, minimum 4x certified preferred.
• Additional Salesforce.com cloud knowledge specific to industry/verticals (Nonprofit Cloud, Education Cloud, Marketing Cloud, Community Cloud, CPQ, Field Service, etc.) preferred.
• Previous experience with software development life cycle (SLDC), Agile or Hybrid preferred.
• Knowledge of creating entity relationship and object relationship diagrams to demonstrate design concepts and tools.
• Excellent organizational skills and ability to handle multiple tasks simultaneously.
• Experience being client-facing and/or acting as an internal project leader and managing multiple stakeholders.
• Ability to develop practical solutions and methodologies on the Salesforce platform.
• Full-time permanent US work authorization.

Preferred Experience/Skills

• Bachelor’s Degree preferred, or equivalent experience.
• Demonstrates a basic level of knowledge of common enterprise systems CRM or ERP.
• Travel, as required by client or project milestones.

Company Information

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Coastal offers a flexible working environment with remote options, competitive benefits including unlimited paid time off, 401K with company match, medical, vision, and dental coverage, and opportunities for continuing education and certification reimbursements. The company also provides a supportive and fun team culture with regular team and culture activities, monthly All-Hands calls, and an open-door leadership policy with mentorship and guidance available.