Business Solution Architect

Job Summary

The Business Solution Architect is accountable for defining and governing end-to-end solution architecture for the company's telco software offerings while serving as a trusted technology advisor to telecom operator clients. The role guides customers on architecture modernization, cloud adoption, OSS/BSS strategy, and complex system integration, ensuring alignment between business intent, solution design and delivery feasibility.

Responsibilities

• Proven expertise in solution and enterprise architecture for large-scale, mission-critical software systems, with strong ability to frame architecture in business terms
• Strong client advisory mindset, capable of understanding customer strategy, identifying constraints and obstacles, and proposing solution options with clear rationale and impact
• Deep understanding of telecommunications architectures, including OSS/BSS, network and service orchestration, charging, billing, and customer management and integration with network platforms
• Expertise in cloud-native architectures, microservices, APIs, and event-driven design
• Strong knowledge in legacy modernization and complex system integration, including multi-vendor brownfield environments
• Architecture governance skills, including defining principles, standards, reference architectures, and design review processes
• Expertise in developing and articulating end-to-end solution narratives, including architecture diagrams, transformation roadmaps, and business-aligned trade-offs
• Excellent communication, storytelling, and influencing skills across executive, technical, and commercial audiences
• Proven ability to create clear, compelling, and executive-ready presentations that convey architectural intent and business value
• Ability to balance customer vision, product capabilities and delivery constraints

Skills and experience

• 12+ years of experience in software architecture, with significant experience in the telecommunications industry
• Demonstrated experience leading architecture for complex, multi-vendor telco environments
• Prominent track record advising telecom operators on technology transformation, cloud migration, and OSS/BSS modernization from strategy to execution
• Experience working closely with engineering and delivery teams to ensure solutions are implementable and coherent
• Experience supporting pre-sales, RFPs, and executive customer engagements, including solution positioning and differentiation
• Familiarity with TM Forum standards (e.g., TMF Open APIs, SID, eTOM)
• Experience working in Agile, DevOps, and CI/CD delivery models
• Prior experience in a software vendor or system integrator environment preferred