Solar Crew Leader
Civic Works, Inc. · Baltimore, MD · 2 mo ago
On-siteManagementFull-time
Primary Responsibilities
- I. Supervision of Solar Installation Team
- Set expectations daily.
- Provide regular feedback and coaching.
- Evaluate performance based on measurable outcomes.
- Create a corrective action plan if performance metrics are not met.
- Instruct and deliver curriculum to trainees in OJT.
- Provide technical assistance on-the-job and make recommendations for additional hands-on training modules.
- II. Oversight of Installation Services and Safety Practices
- Lead residential solar installations, including layout and assembly of solar modules/array and mounting hardware and mechanical/structural mounting of racking, modules and electrical equipment.
- Set the pace of work and help trainees develop the proficiency and speed that will be expected by employer partners.
- Oversee work quality of all installers on site, according to industry standards and specific contract requirements.
- Continuously work towards a 100% pass rate on quality control inspections and permit inspections; debrief and act upon all feedback received.
- Prepare and maintain required documentation and reports as needed.
- Submit daily reports on all work completed to the Solar Field Manager.
- Ensure that all team members are consistently in compliance with safety standards, according to federal and state standards and best practice guidelines, whether in the field or in the warehouse.
- Maintain knowledge of current trends, developments, standards, and practices within the industry.
- III. Customer Service and Engagement
- Set and manage expectations with customers daily.
- Break down technical language into general terms for customers.
- Ensure customer satisfaction; respond to all questions and concerns with professionalism.
- Respond to quality control inspector questions and concerns with professionalism.
- Escalate problems to the Solar Field Manager, as needed.
- IV. Equipment Management
- Safely operate company vehicles to transport crew, materials, and equipment to and from job sites.
- Maintain a proper supply of materials and inventory for each job and vehicle assigned.
- Clock in and out for all shifts.
- Coordinate with the Solar Field Manager to provide advance notice when supply purchases may be required.
- Under supervision, maintain and purchase materials as needed.
- Submit and code all receipts daily.
- Ensure vehicles, equipment, and tools are in good working and safe condition.
- Coordinate with the Solar and Roofing Construction and Training Manager to provide notice when professional repairs may be required.
Secondary Responsibilities
- Perform duties and tasks as they relate to industry standards, contracts, and work orders.
- Participate in staff and team meetings.
- Communicate and coordinate with the appropriate program staff as needed.
- Perform other related duties as assigned by the Solar Field Manager and Solar and Roofing Construction and Training Manager.