Crew Lead Solar Maintenance Technician, Residential Service

The Crew Lead Solar Maintenance Technician at Tesla will:

• Model Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals.
• Work cooperatively with team members to successfully complete the maintenance of energy products safely and on time.

What You'll Do

• Be a subject matter expert in energy system installation and maintenance and be capable of training and mentoring others.
• Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers' needs and expectations.
• Perform routine maintenance on energy systems.
• Proactively resolve equipment and system issues and can troubleshoot and overcome obstacles onsite while applying advanced knowledge to improve processes.
• Proactively review workmanship onsite.
• Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicate job status to customer and leadership.
• Drive team members to improve efficiency, supervise the jobsite, and proactively guide and train team members to ensure compliance.
• Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety.
• Provide an exceptional customer experience to all customers and able to complete work both with a team and as a lone worker.

What You'll Bring

• Extensive knowledge of PV equipment, installation, and service.
• Additional experience in roof work, general construction, or carpentry preferred.
• Extensive knowledge of electrical wiring and equipment and be able to bend conduit unassisted.
• Ability to read building plans and equipment manuals and maintain Quality Standards.
• Safe handling of power tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
• Excellent customer service and strong written and verbal communication skills. Computer skills preferred.
• Excellent attendance is essential for the team to achieve success and a valid driver's license is required.
• Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US.

Compensation and Benefits

• Competitive pay.
• Medical plans, dental, vision, HSA, FSA, 401(k), Employee Stock Purchase Plans, and other financial benefits.
• Company-paid life, AD&D, short-term and long-term disability insurance, Employee Assistance Program, sick and vacation time, and paid holidays.
• Back-up childcare and parenting support resources.
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
• Weight Loss and Tobacco Cessation Programs.
• Tesla Babies program.
• Commuter benefits.
• Employee discounts and perks program.