Software Engineer - Customer Solutions

What You’ll Do

• Be an expert and evangelist of the Coactive product
• Be the resident technical solutions and integrations expert for the Go-To-Market team
• Provide technical guidance and support to sales and customer success
• Provide feedback from the field to product and engineering
• Work closely with prospects and customers to deliver technical solutions and integrations into their systems
• Lead and execute successful Proof-of-Value engagements for prospects and technical integrations for customers
• Maintain clear documentation and streamlined processes to facilitate efficient collaboration
• Occasional travel to customer sites and industry conferences may be required
• Shape best practices and company culture as we grow

What We Look For

• BS (or higher) in Computer Science or related fields, or equivalent professional experience
• 5+ years of production-level experience in Python and SQL
• Experience with modern frameworks and technologies for building prototypes quickly, such as Streamlit, FastAPI, Flask, Jupyter, etc.
• Experience in designing and building integrations with customers, such as by leveraging open-source tools, API-based services, client SDKs, etc.
• 5+ years of experience in customer facing technical roles is preferred (can include roles such as sales engineering, solutions engineering, DS/ML consulting, etc.)
• Ability to collaborate with non-technical stakeholders to navigate towards solutions that deliver success to customers
• Ability to effectively communicate and guide technical and executive audiences, whether in demos, sales calls or in-person customer visits
• Ability to provide technical mentorship to other technical and non-technical team members, such as sales engineers, solutions engineers, and/or account executives
• Previous experience in a fast-paced startup environment is a plus
• Previous experience in ML/AI focused roles is a plus (e.g. ML engineer)
• Previous experience building integrations with DAMs and internal customer applications is a plus

At Coactive

• This is a hybrid position based in San Jose, California
• The estimated annual base salary for this position is between $166,000-200,000
• At Coactive, Cash Salary Is Only One Part Of Our Total Compensation Package. Other Benefits For This Position Include, But Are Not Limited To:
• Equity grants
• 100% medical, dental, & vision coverage for you
• Medical, dental, & vision partially covered for your dependents
• Unlimited PTO
• Social events ranging from book clubs, happy hours, and hiking to board game nights and games of Mario Kart