Software Engineer, Customer Engineering
Benchling · Boston, MA · 1 wk ago
HybridEngineering$130k–$235k/yrFull-time
Responsibilities
- Collaborate directly with customers to understand complex scientific workflows and implement product integrations.
- Own projects end-to-end, from initial design to production rollout, whether the "customer" is an external biopharma partner or Benchling's own engineering org.
- Strengthen Benchling's APIs and developer platform by leveraging the latest features and acting as the voice of the customer — or the team you're building for — to other groups within engineering.
- Contribute to continuous improvement of the Customer Engineering team’s tooling and best practices, including being hands-on with our testing frameworks and CI/CD systems.
- Help scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our engineering processes and hiring.
Qualifications
- 4+ years of experience in software engineering
- A customer-first approach to building software
- Familiarity with Python and AWS
- Strong abilities in problem solving and iterating on feedback
- Desire to own projects and interest in the real world impact of your code
- Curiosity in learning more about life science (prior knowledge is not required; desire to learn is a must)