Software Engineer, Customer Engineering

Responsibilities

• Collaborate directly with customers to understand complex scientific workflows and implement product integrations.
• Own projects end-to-end, from initial design to production rollout, whether the "customer" is an external biopharma partner or Benchling's own engineering org.
• Strengthen Benchling's APIs and developer platform by leveraging the latest features and acting as the voice of the customer — or the team you're building for — to other groups within engineering.
• Contribute to continuous improvement of the Customer Engineering team’s tooling and best practices, including being hands-on with our testing frameworks and CI/CD systems.
• Help scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our engineering processes and hiring.

Qualifications

• 4+ years of experience in software engineering
• A customer-first approach to building software
• Familiarity with Python and AWS
• Strong abilities in problem solving and iterating on feedback
• Desire to own projects and interest in the real world impact of your code
• Curiosity in learning more about life science (prior knowledge is not required; desire to learn is a must)