Software Development Manager, CXI Analytics

About the role

We are seeking a Software Development Manager to lead a data engineering team within the Customer Experience Infrastructure (CXI) organization. This leader will build and scale big data platforms, manage engineers building data pipelines and data lakes, and drive the technical vision for the team's data infrastructure.

Responsibilities

• Own the technical vision and architecture for the team's data platforms, pipelines, and data lakes
• Drive design reviews, establish engineering standards, and ensure production-grade quality across all systems
• Manage and grow a team of DEs, BIEs, and SDEs across career levels
• Foster a culture of engineering excellence, ownership, and continuous improvement
• Build and operate scalable data pipelines processing large-scale operational data
• Partner with software teams to deliver data products (APIs, real-time feeds, feature stores)
• Partner with product and engineering leadership to align data platform roadmap with business priorities
• Communicate technical strategy and trade-offs to senior leadership

Requirements

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc.
• Experience managing engineers across multiple disciplines (DE, BIE, and/or SDE)

Qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc.
• Experience managing engineers across multiple disciplines (DE, BIE, and/or SDE)

Skills

• Strong engineering depth in distributed data systems
• Proven people management skills to grow and develop a multi-discipline engineering team

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan