Software Development Engineer, Agentic Workspaces - Watchtower
About the role
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon WorkSpaces has protected and empowered enterprise work for over a decade, and we are now reimagining what a workspace is. We are building Agentic WorkSpaces: a platform where the workspace itself is an active partner in how you work, not just infrastructure that delivers applications.
Responsibilities
- Design, build, and operate the services, secure, and maintain WorkSpaces for humans and, increasingly, for the AI agents that work beside them, across every supported OS and identity provider.
- Own end-to-end delivery of features and systems within Watchtower - from design through deployment and operations - holding a high bar for availability, latency, and security.
- Think big about what the workspace of the future looks like - a unified agent shipping to two platforms from one codebase, an identity model that treats humans and agents as first-class citizens, and autonomous troubleshooting that resolves issues before users notice - and then build the systems to get there.
- Thrive in ambiguity, make sound trade-off decisions with incomplete information, and hold yourself accountable for results that matter.
- Solve challenging problems in operating systems, identity, AI, and desktop platform engineering at a scale that impacts more than a million users daily.
Requirements
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 2+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl
- 2+ years of software development engineer or related occupational experience
- 2+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language
Qualifications
- Basic Qualifications: 3+ years of non-internship professional software development experience, 2+ years of non-internship design or architecture experience, 2+ years of designing and developing large-scale software applications, 2+ years of software development engineer experience, 2+ years of Object Oriented Design experience, Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field, Experience programming with at least one software programming language
- Preferred Qualifications: 3+ years of full software development life cycle experience, Bachelor's degree in computer science or equivalent, Experience building complex software systems that have been successfully delivered to customers, Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Skills
- Customer-obsessed
- Technically deep
- Energized by solving hard problems
- Love diving deep into complex technical problems
- Driving incremental system optimizations
- Raising the bar for operational excellence and development practices
Benefits
- Work/Life Balance
- Inclusive Team Culture
- Mentorship and Career Growth
Pay
Base salary range for this position is $143,700.00 - $194,400.00 USD annually
Schedule
Not specified