Software Development Engineer, Agentic WorkSpaces

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions that solve enduring business challenges. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon WorkSpaces is a managed desktop computing service in the cloud that allows customers to easily provision cloud-based desktops, enabling end-users to access the documents, applications, and resources they need with the device of their choice. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience for any number of users at a cost that is highly competitive with traditional desktops. Now, we are taking this further with Agentic WorkSpaces: a secure, managed environment purpose-built for human-AI collaboration at enterprise scale, where people and AI agents work side by side to deliver results neither could achieve alone.

We offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast, and highly scalable solutions at the intersection of cloud computing and agentic AI. Our team is innovating in multiple areas to give our customers the best-in-class interactive streaming platform while pioneering the next generation of human-AI collaborative workspaces.

Responsibilities

• Dive deep into complex technical problems, driving incremental system optimizations and raising the bar for operational excellence and development practices.
• Enhance the skills and expertise of those around you.
• Partner with Amazon Bedrock, Amazon Q teams, and peer organizations to ensure the WorkSpaces agentic architecture leverages and contributes to shared AWS agentic infrastructure.
• Operational ownership of low-latency, high-availability services used by over one million WorkSpaces users globally.
• Ensure your team's services meet stringent SLAs across multiple production regions and OS variants, with autonomous troubleshooting and proactive issue resolution before customers are impacted.

Requirements

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• 1+ years of software development engineer or related occupational experience.
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl.
• 1+ years of Object Oriented Design experience.
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• Experience programming with at least one software programming language.

Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• Bachelor's degree in computer science or equivalent.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Pay

USA, WA, Seattle - $143,700.00 - $194,400.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

About The Team

AWS values diverse experiences. We encourage candidates to apply even if they do not meet all of the preferred qualifications and skills listed in the job description. We foster a culture of inclusion through employee-led affinity groups and ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences. We prioritize work-life harmony with flexible work hours and arrangements as part of our culture. Mentorship and career growth opportunities are abundant, with resources to help you develop into a better-rounded professional.