Software Asset Manager

About the role

We’re seeking a detail-oriented and strategic Lead Technology Asset Manager to join our Global Technology organization. This role is critical in ensuring the lifecycle integrity of our global hardware and software assets. You will play a key role in driving operational excellence, compliance, and cost optimization across our asset estate. The ideal candidate is a collaborative leader who thrives in a fast-paced, global environment, with a passion for asset management, strong analytical capabilities, and a track record of improving processes and implementing scalable asset lifecycle strategies.

Responsibilities

• Lead end-to-end lifecycle management for global assets—procurement, deployment, support, reclamation, and disposal.
• Maintain accurate asset data within ServiceNow HAM Pro, ServiceNow SAM Pro, and the CMDB, ensuring integrity, compliance, and reporting standards.
• Develop and enforce hardware asset management policies, standards, and processes aligned with ITIL and ISO standards.
• Partner with procurement, finance, service desk, and logistics teams to optimize asset utilization, reduce spend, and enable sustainability goals.
• Monitor key performance indicators (KPIs) to identify trends, risks, and opportunities for improvement.
• Support internal audits and ensure compliance with financial, security, and regulatory requirements.
• Collaborate with technology owners and site leads to manage inventories, refresh plans, and logistics across global locations.
• Lead the implementation of automation and analytics tools to enhance asset visibility and decision-making.

Requirements

• Bachelor’s degree in Information Technology, Business, Supply Chain, or a related field; or equivalent combination of education and experience.
• 5+ years of experience in IT Asset Management or related roles.
• Proven expertise in ServiceNow and other ITAM platforms.
• Strong knowledge of ITIL practices, ISO/IEC 19770 standards, and asset governance principles.
• Experience managing global inventories and logistics in a complex, matrixed organization.
• Excellent communication, stakeholder engagement, and analytical skills.
• Ability to influence cross-functional teams without direct authority.

Qualifications

• ServiceNow Certified Implementation Specialist – Hardware Asset Management.
• ITAM certifications (e.g., CHAMP, CSAM, CITAM).
• Experience supporting sustainability initiatives in asset lifecycle programs.

Skills

• Asset management
• ServiceNow
• Lifecycle management
• Asset inventory
• Hardware

Pay

The pay range for this position is $35.00 - $50.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

• This is a contract position based in Beaverton, OR.
• Fully onsite role.