Software Asset Analyst

Key Responsibilities

• Maintain and manage software asset inventory and license records.
• Administer software licenses, including terms and conditions, usage rules, restrictions, and product associations.
• Associate purchases, subscriptions, and renewals with corresponding licenses within the Software Asset Management (SAM) tool.
• Support administration and maintenance of the SAM platform, including upgrades, interfaces, and troubleshooting.
• Collect and reconcile software installation data to determine compliance positions.
• Manage inventory collection processes, beacons, subnets, device information, and collaborate with IT Operations to resolve inventory issues.
• Monitor and maintain the overall health of the Software Asset Management environment.

Reporting and Analysis

• Design and generate reports to monitor software compliance, liabilities, and budgetary information.
• Analyze exception reports and investigate licensing risks.
• Provide recommendations and remediation plans to address compliance concerns.

Licensing Support and Cost Optimization

• Support sourcing teams and business stakeholders with software renewals and maintenance agreements.
• Ensure payments align with contractual commitments and avoid unnecessary fees or service disruptions.
• Identify underutilized software ("shelfware") and recommend opportunities for license reuse or cancellation.
• Drive cost savings through rationalization, license recycling, and optimized licensing practices.
• Cook up software compliance remediation activities and communicate risks to stakeholders.

Governance and Continuous Improvement

• Support the ongoing improvement of the Information Security Management System (ISMS).
• Ensure software management practices comply with internal policies and external standards.
• Maintain documentation and process records.
• Absorb internal and external audits and certification efforts.
• Contribute to software vulnerability management and intellectual property protection initiatives.