Softline Processor

About the role

Softline Processors are responsible for production in the softline department. This individual will sort, hang, tag, and label products according to standard operating procedures, provide excellent customer service, and maintain a clean, neat, and safe work environment. This position may also be cross-trained and responsible for additional duties.

Responsibilities

• Accurately assess and sort softline products based on quality standards.
• Accurately tag and label products based on description within the production system.
• Generate a minimum of $8,000 in store sales from items produced during every two-week production period.
• Continuously increase and demonstrate knowledge of apparel, accessory, shoe, and other softline product brands.
• Maintain a friendly and helpful attitude toward customers and team members; greet customers in a friendly and enthusiastic manner.
• Follow Goodwill of the Finger Lakes values at all times.
• Address customer concerns courteously and respectfully while following retail policies; seek assistance from a supervisor when necessary.
• Act as a positive team member by sharing ideas or concerns with coworkers and management in a timely and supportive manner.
• Maintain clean, stocked, and prepared workstations; request needed supplies from a supervisor.
• Maintain the interior and exterior of the store in a neat, clean, and organized manner (including vacuuming, dusting, cleaning bathrooms, and mopping floors).
• Perform other duties as assigned by a supervisor.

Requirements

• High school diploma or GED preferred.
• Previous retail experience preferred.
• Ability to read and understand documents such as time cards and policy manuals.
• Ability to complete daily production reports.
• Ability to speak effectively and communicate clearly with team members and customers.
• Must have open and flexible availability, including nights, weekends, and holidays.

Work Environment

While performing the duties of this job, the employee typically works in a store environment. At times, this employee may be exposed to the outside environment when receiving donations and to the donation processing area, which is a warehouse-like environment. Noise level is usually moderate.

Physical Demands

• Frequently required to stand, walk, bend over, reach overhead, and lift/carry items weighing 11 to 25 lbs.
• Occasionally required to lift/carry items weighing 26 to 50 lbs.
• Rarely required to lift/carry items weighing 10 lbs. or less, 51 to 75 lbs., or over 100 lbs.
• Push/pull force: occasionally up to 20 lbs., rarely 21 to 39 lbs., and never above 40 lbs.

Pay

Production sale expectations based on hours worked per week:

• 20 hours: $4,267 per two-week period
• 25 hours: $5,333 per two-week period
• 30 hours: $6,400 per two-week period
• 37.5 hours: $8,000 per two-week period