Social Worker Supervisor II-Child Protective Services

About the role

This examination is being given to fill one vacancy in the Human Services Agency and to establish an eligible list to fill future vacancies. Potential new hires are required to successfully pass a DOJ Live Scan, a pre-employment background investigation, and a pre-employment drug screen as a condition of employment. The County pays for the initial drug screen.

Responsibilities

• Plans, assigns, and reviews the work of a group of social workers engaged in providing social services and related functions; instructs new workers in interviewing, case recording, conducting assessments and evaluations, and developing service plans.
• Deals with client complaints regarding services and refers problems to other agency staff as appropriate.
• Participates in establishing and maintaining effective social service programs; assists in assessing service needs of the community; evaluates effectiveness of social service programs; and recommends appropriate changes.
• Assists in developing community resources.
• Analyzes and interprets social service regulations, policies, procedures, and contracts; reviews cases to ascertain conformance with legal and procedural standards; and serves as an information resource for other staff members regarding specific services.
• Explains departmental functions and goals to community groups, local government officials, and other agency representatives; ensures that individuals entitled to services are made aware of service programs; interprets the scope and limitations of departmental programs to recipients and other interested parties; and researches and answers public inquiries and complaints.
• Evaluates the effectiveness of policies and procedures.
• Coordinates social service programs with other involved agencies and individuals to ensure effective delivery of services; participates in developing uniform guidelines and procedures.
• Reviews and develops interagency agreements relating to the provision of services for approval by administration.
• Develops and participates in outreach, staff training, and public information of the specific program area.
• Directs research studies and prepares reports.
• Enters and retrieves information from an automated computer system; assists with training and problem solving for Social Workers.

Minimum Qualifications

Pattern I

• Education/License: A master’s degree from an accredited college or university in social work that included supervised field placement.
• Experience: Two years paid full-time social casework experience at a level comparable to Social Worker IV working in Child Protective Services or Adult Protective Services for a public or government agency.

Pattern II

• Education: A master’s degree from an accredited college or university in behavioral science, sociology, psychology, counseling, or a closely related social/human services field.
• Experience: Three years paid full-time social casework experience, including one year of post-qualifying master’s experience at a level comparable to Social Worker IV working in Child Protective Services or Adult Protective Services for a public or government agency.

For all patterns:

• Possession of a valid California driver’s license.
• Positions assigned to designated Children’s Services units may require incumbents to possess a Master of Social Work to comply with State regulation.
• Assignments to Multipurpose Senior Services Program are required by State regulation to have one year of experience working with the elderly.

Knowledge

• Principles and techniques of supervision, training, and casework consultation.
• Basic human behavior; social work theories, principles, and casework techniques; interviewing techniques.
• Social and economic needs of the service population; basic management principles.
• The function of public social service agencies and the principles of public social service administration.
• Social research methods; principles, methods, and resources in the field of public health, mental hygiene, education, correction, and rehabilitation as they relate to public social service.
• Principles of community organization; resources available in the community for referral or utilization in social service programs.
• Applicable laws, rules, and regulations.

Ability

• Communicate orally with a wide variety of people.
• Read and understand technical social work material.
• Interpret and apply rules, regulations, policies, and procedures.
• Classify case problems and evaluate the effectiveness of effort in solving problems.
• Analyze a situation accurately and adopt an effective course of action.
• Apply effective interpersonal skills; develop and maintain cooperative relationships with community groups and resource agencies.
• Relate to clients; evaluate workers' performance.
• Operate a computer.

Physical/Mental Requirements

• Mobility: Frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required.
• Lifting: Ability to frequently lift 5 pounds or less; occasionally 5 to 60 pounds.
• Vision: Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision.
• Dexterity: Normal dexterity with frequent writing and repetitive motions.
• Hearing/Talking: Frequent hearing and talking on the telephone and in person.
• Emotional/Psychological: Constant public contact; decision making and concentration, frequently working alone; exposure to trauma, grief, and death; occasional exposure to noise; emergency situations.
• Special Requirements: Some assignments may require occasional weekends/nights, overtime, and travel.

Benefits

• Employees hired into this classification are members of a bargaining unit represented by SEIU Local 1021.
• Health Insurance: Choice of three health plans (Kaiser Plan, Select Plan, Premier Plan); employees pay a portion of the premium; dependent coverage available.
• Dental Insurance: Choice of two dental plans (Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan); no cost for employee-only coverage; dependent coverage available at employee’s expense.
• Vision Insurance: Vision coverage through Vision Service Plan (VSP); no cost for employee-only coverage; dependent coverage available at employee’s expense.
• Life Insurance: Eligible employees receive coverage as follows:
  • 1 but less than 3 years of continuous service: $1,000
  • 3 but less than 5 years of continuous service: $3,000
  • 5 but less than 10 years of continuous service: $5,000
  • 10 years of continuous service or more: $10,000
• Employee may purchase additional term life insurance at the group rate.
• 125 Flexible Benefits Plan: Voluntary program allowing employees to use pre-tax dollars for health-related expenses not covered by medical, dental, or vision plans (Health Flexible Spending Account $2,550 annual limit with a $500 carryover) and dependent care costs (Dependent Care Assistance Plan $5,000 annual limit).
• Retirement Plan: Covered by the County Retirement Law of 1937; visit SJCERA for more information.
• Deferred Compensation: Section 457 plan; annual contribution limit of $22,500 or 100% of includible compensation, whichever is less; individuals age 50 or older may contribute up to $30,000. Roth IRA (after-tax) also available.
• Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.
• Holidays: 14 paid holidays each year (effective July 1, 2017).
• Sick Leave: 12 working days of sick leave annually with unlimited accumulation; eligibility for eight hours administrative leave if sick leave balance equals at least one-half of the cumulative amount eligible to accrue.
• Bereavement Leave: 3 days of paid leave for the death of a qualifying family member; 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent, or child.
• Merit Salary Increase: New employees receive the starting salary (first step of the salary range); eligible for merit increase to the next step after 52 weeks (2,080 hours) on each step.
• Educational Reimbursement Program: Reimbursement for career-related coursework up to $850 per fiscal year; up to $800 per semester for eligible employees enrolled in an approved four-year college or university program (maximum $1,600 per fiscal year).
• Parking Supplemental Down