Social Worker Supervisor II-A

About the role

The Position is with Family and Children's Services in Ukiah. Pursuant To Current Bargaining Unit Agreements, Social Worker Assistants, Social Workers and Social Worker Supervisors whose regular full-time assignment is Family and Children’s Services in the Social Services Department shall receive a ten percent (10%) premium. Employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium.

Responsibilities

• Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services.
• Consults with and guides social workers in providing counseling, support, and guidance to clients with complex or specialized needs.
• Reviews and approves forms, applications, court reports, placements, reports of abuse and other documents to verify information or determine proper course of actions; reassesses and modifies case plan.
• Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court.
• Documents and addresses clients' concerns and complaints.
• Selects, trains, evaluates, and disciplines subordinate staff.
• Selects, trains, coaches, supervises, evaluates, and disciplines subordinate staff.
• Discusses or interprets regulations, rules, policies and programs to clients, applicants, staff and the general public.
• Oversees the development of community resources for various programs.
• Participates in the development of in-service staff development programs.
• Evaluates the effectiveness of policies and procedures.
• Represents the agency at conferences and address' community groups.
• Facilitates communication between staff and management; communicates expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements.
• Authorizes the provision of social and employment services, provides services, and makes referrals to other agency staff and community agencies.
• Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands.
• Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members.
• Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations and the public; collaborates with service providers; facilitates a work environment favoring teamwork, collaboration and mutual respect.
• Develops and prepares court reports, case plans, case narratives and safety plans in automated computer systems.
• Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social worker's actions; prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers.
• Ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and in conformance with agency, state, and federal requirements.
• Maintains client confidentiality; maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
• Performs other duties as assigned.

Requirements

• A Master's Degree from an accredited college or university in social work, or a Master's Degree from an accredited two-year counseling program;
• One (1) year of experience performing social work case management, as defined below, at the level, or the equivalent in education and experience, of the Social Worker IV classification in Mendocino County.

Qualifications

• Valid Driver's License

Skills

• To exercise sound judgment when organizing, directing, and prioritizing unit activities.
• Select, train, coach, supervise, evaluate, and discipline subordinate staff.
• Mentor, counsel, and collaborate with staff and foster an environment of teamwork, mutual respect and professionalism.
• Classify case problems and evaluate the effectiveness of effort in solving problems.
• Apply effective interpersonal and interviewing skills.
• Develop and maintain effective working relationships with agency staff, clients, and those encountered in the course of work.
• Write clear and concise narrative reports, correspondence and other materials.
• Present oral and written reports concisely and clearly.
• Analyze a situation accurately and adopt an effective course of action.
• Communicate clearly and effectively, both orally and in writing.
• Maintain confidentiality in accordance with legal standards and/or county regulations.
• Recognize signs of abuse for children, the elderly and dependent adults; assess risk factors and potential dangers to clients.
• Interact professionally and respectfully with clients including difficult, hostile, or distressed clients.
• Respect cultural differences.
• Use computers and related software.

Benefits

Commensurate with experience.

Pay

N/A

Schedule

N/A