Social Worker - MSW - Volunteer Coordinator

About the role

This is a Dual Role position - Social Worker and Volunteer Coordinator. Support Families. Empower Volunteers. Transform Care.

Responsibilities

• Perform psychosocial assessments, case management, education, and follow-up for hospice patients and families
• Provide counseling, support, and crisis intervention to individuals and families navigating end-of-life issues
• Address long-term care planning, advanced directives, and cultural/spiritual dynamics
• Maintain a safe home environment for patients
• Advocate for volunteer services and oversee the coordination and supervision of all volunteer activities
• Assess requests for volunteer assistance and assign volunteers accordingly
• Conduct volunteer training, maintain personnel files, and monitor visit documentation and compliance
• Serve as the liaison between volunteers and the clinical care team

Requirements

• Master’s degree in Social Work from a CSWE-accredited institution
• Licensure as required by the state in which the hospice is located
• At least one year of experience in a healthcare and/or hospice setting (three to five years preferred)
• Deep understanding of the psychosocial dynamics of illness, loss, and death
• Compassionate and tactful when supporting patients and families facing terminal illness
• Ability to provide education, resources, and emotional support during times of high stress
• Comfortable supervising others and coordinating multi-person teams (volunteer or clinical)
• Organized and able to manage documentation, compliance, and volunteer engagement processes

Qualifications

• Preferred Experience:
• Hospice-specific experience as a Medical Social Worker
• Experience leading or developing volunteer programs
• Familiarity with EMR documentation systems and CMS regulations
• Previous work supporting interdisciplinary teams or case management
• Cultural competency in supporting diverse populations at end-of-life

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Benefits

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Additional Full-Time Benefits:
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)