Social Worker (LCSW) - Emergency Department, Full-Time, Alternating Schedule (See Description)

Responsibilities

• Pychosocial Assessment & Intervention
• Provides psychosocial interventions which include: Reactions to illness and disability, especially the chronically and terminally ill.
• Facilitation of informed decision making (including advanced directives) and development of treatment/intervention plans.
• Adjustment to the hospital setting and compliance with treatment plan.
• Adjustment/coping with post-hospital care needs and linkage to community resources.
• Gynecological/obstetrical-related issues including teen pregnancy, parenting issues, adoption planning, infant developmental problems, drug exposed neonate, fetal death, unplanned pregnancy, pregnancy termination, and other care as needed.
• Issues related to insurance coverage and payment.
• Psychiatric symptoms and chemical dependency.
• Conflict resolution.
• Family and personal relationship that impact the plan of care & discharge plans.
• Psychiatric symptoms and chemical dependency.
• Conflict resolution.
• Family and personal relationship that impact the plan of care & discharge plans.
• Responds to trauma activations and cardiac arrests.
• Responds to emergency department trauma activations, cardiac arrests and patient deaths to provide emotional support to patient and family.
• Completes appropriate trauma documentation.
• Provides appropriate follow up appointments and resources related to trauma incident.
• Assists in identifying Unidentified Patients, including working with emergency medical services (EMS) and Chicago Police Department (CPD), searching belongings of patient as necessary and talking to family.
• Assists in identifying and notifying emergency contacts of trauma patients.
• Be present when the medical team notifies family of patient death and provides resources and information regarding body disposition as needed.
• Manages Discharge Planning through Placement Coordination and Resource Utilization
• Ensures/maintains plan consensus from patient/family, physician and payer.
• Timely discharge is facilitated through early identification, ongoing assessment and intervention for post-hospital care needs.
• Collaborates and communicates with multidisciplinary team in all phases of discharge planning.
• Seeks consultation from and makes referrals to appropriate disciplines/departments as required to expedite discharges.
• Demonstrates knowledge of community resources and an ability to connect patients and families with these resources.
• Acts as an advocate on behalf of the patient who requires assistance to gain access to needed information, resources, or services.
• Facilitates review of high-risk cases by Office of General Counsel, Risk Management and informs appropriate members of the healthcare team as to interventions needed.
• Coordinates interventions in collaboration with healthcare team.
• Provides patient and family education that promotes wellness and increases knowledge of the health care system.
• Completes timely documentation of activities in the medical record and hospital wide information systems.
• Demonstrates knowledge of the utilization management process which includes level of care assignment, communication with payors and benefit authorization for applicable situations.
• Schedules appointments for patients when Physician Referral Services (PRS) is unavailable.
• Actively Participates in Clinical Performance Improvement Activities related to Case Management Services.
• Aids in the collection and reporting of financial indicators including LOS, avoidable days, resource utilization, discharge barriers, cost per case, readmission rates, denial and appeals.

Qualifications

• Licensure in Illinois; Licensed Clinical Social Worker (LCSW)
• Master's Degree in Social Work from a school of social work accredited by CSWE.
• A high level of interpersonal skills to affect positive outcomes.
• Organizational skills necessary to prioritize and manage an appropriate caseload of patients coupled with performing the Social Worker functions.
• Self-direction required for daily work.
• Analytical skills necessary to independently collect, analyze, and interpret data, resolve problems requiring innovative solutions and to negotiate in sensitive situations.