Social Worker | Care Manager (MHRT/C or Eligible)

About the role

PCHC’s Care Management team is seeking a Social Worker/Care Manager to join our mission-driven, interdisciplinary care teams. The role involves partnering with pediatric patients, caregivers, and providers to coordinate care and connect families with vital community resources.

Responsibilities

• Provides high-quality care and service to our patients by demonstrating empathy, kindness, effective communication and advocacy.
• Serves on an interdisciplinary team to identify and support patients in need of Care Management services, performing assessments of clinical and social status, and determining medical behavior and social needs.
• Typical activities include:
• Collaborates with providers, staff, and team members on a daily basis.
• Educates providers regarding the patient’s needs.
• Participates in collaboration of patient care by meeting with patients in-person, by phone, or by Telehealth.
• Collaborates with community support and social service systems for the benefit of patients and families, maintaining confidentiality of patient records in accordance with HIPAA guidelines and PCHC policies.
• Establishes and maintains collegial relationships with community providers/contacts to expedite referrals to community resources.
• Liaisons and advocates with community providers to promote and support patient needs.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care.

Requirements

• BS in Social Work or Social Services related field required for Pediatric Care Managers.
• MHRT-C preferred (or eligibility for MHRT-C) for Pediatric Care Managers.
• Minimum of three years direct experience in social work in a health care setting required.
• Experience helping patients using community agencies.

Qualifications

• Valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Skills

• Compassion
• Resourcefulness
• Passion for supporting children and families
• Experience in social work, care coordination, or working with community agencies

Benefits

PCHC offers a competitive compensation and generous benefits package, including:

• A collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Comprehensive, patient-centered care with integrated services

Pay

Full-Time, Salaried, Monday-Friday, 8:00 AM to 4:30 PM

Schedule

Full-Time, Salaried, Monday-Friday, 8:00 AM to 4:30 PM (Schedule may have some flexibility depending on final candidate's preferences)