Social Work and Outreach Training Coordinator

Job Summary

About the role

This position oversees the Social Work and Outreach Training Program, providing support and communication to the site medical team, and offering social work and medical case management services to CBHS patients and families.

Responsibilities

• Develop and maintain a curriculum for Social Work and Outreach interns training.
• Coordinate supervision of trainees with Social Work and Outreach providers.
• Audit clinical competencies required of all new trainees across all sites.
• Perform data reporting and chart reviews to identify patients in need of MADAP and Medicaid redetermination.
• Monitor ACA activities completed by Certified Application Counselors, Navigators, and Assisters at all CBHC sites and events.
• Recruit and screen applicants for the student internship programs.
• Monitor productivity and effectiveness of trainees’ schedules and access to meet the needs of the Social Work and Outreach team.
• Analyze and develop a CEU program for staff at all levels.
• Provide direct case management services, including care plans, referrals, and other duties in support of Ryan White as assigned.
• Adapt training program to changes in volume demands and Social Work and Outreach department growth.
• Consult with the Human Resources Department staff to support the onboarding, orientation, and competency assessment of all students.
• Collaborate with medical providers regarding coordination of care.
• Proactively develop and maintain positive working relationships and collaborate with medical teams across sites as well as external medical partner entities.
• Liaison to MD Health Benefit Exchange, HRSA, and connector entities for all Affordable care Act (ACA) outreach and enrollment efforts.
• Coordinate with the Department Director professional development offerings of the department, including recruiting speakers, identifying topics of need/interest, and coordinating financial details of offerings.
• Participate in case conferences with multi-disciplinary teams regarding challenges with specific client issues.
• Communicate directly with Field Placement liaison regarding student placements from affiliate schools and assist with Field Instructor coordination.
• Work in tandem with the trainee supervisor to provide administrative assistance for new trainees.
• Aid team members who are new employees or in need of assistance learning a topic.
• Maintain adequate staffing daily to ensure appropriate Social Work coverage for site.
• Monitor daily workflow issues and communicate with the Assistant Director, as necessary.
• Document all services as directed by Chase Brexton policy, state requirements and professional standards.

Requirements

• Master’s Degree in Social Work with active Maryland State Social Work License (LCSW-C).
• MHBE Insurance Assister/Counselor Certification.
• Four years of related experience in a health care setting and Community, case management, and/or outreach experience.
• At least 1 year of prior experience as a field instructor for MSW students.

Qualifications

• Computer literate.
• Competence in MS Office, Excel, and Word preferred.
• Excellent verbal and written communication skills.
• Ability to work with diverse populations.
• Ability to exercise good judgment and act independently.