Social Services Supervisor

About the role

Under the supervision of the Social Work Manager and Director of Case Management/ERSW, assists in the functions of the day to day department operations concurrently with maintaining a patient load. Promotes positive patient, employee and physician satisfaction staying vigilant to the ICARE Values. The Supervisor will assist the department Social Work Manager to meet productivity, interview new applicants, provide staff orientation, continued education of staff competencies, processes and procedures. St. David's South Austin Medical Center is a 368‑bed acute care hospital within St. David’s HealthCare, offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop. The facility is affiliated with the Texas Institute for Robotic Surgery, providing advanced robotic capabilities for orthopedics, open heart and lung procedures, complex GI surgery, surgical oncology, general and colorectal surgery, and urology. It was also among the first hospitals in Central Texas to integrate CT imaging with robotics for early lung cancer detection. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Responsibilities

• Assist in day‑to‑day department operations while maintaining a patient load.
• Promote positive patient, employee, and physician satisfaction aligned with ICARE Values.
• Help the Social Work Manager meet productivity goals.
• Interview new applicants.
• Provide staff orientation.
• Deliver continued education on staff competencies, processes, and procedures.

Qualifications

• Master’s Degree in Social Work (required).
• 3‑5 years recent experience as a Social Worker in an acute care setting.
• Active license with the Texas State Board of Social Worker Examiners (required).

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs: paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
• Savings and retirement resources: 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, partnership with Galen College of Nursing.
• Additional benefits: fertility and family building assistance, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, consumer discounts.

Note: Eligibility for benefits may vary by location.