Social Services Supervisor

We need to output HTML fragment with sections: Responsibilities, Qualifications, Benefits, Pay (if present). Also maybe "Travel Requirements" but that's not a standard heading; we can include as part of Responsibilities? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content. So we need sections for Responsibilities, Qualifications, Benefits, Pay. Possibly also "Travel Requirements" but not in list; we could embed within Responsibilities or maybe as a separate "Travel" but not required. We'll follow headings list. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to cut out the EEO paragraph, fraud disclaimer, etc. Also remove "Additional Information Compensation Disclaimer" maybe part of Pay? The Pay section: we have "Posted Pay Range $105,000 - $130,000" and "Compensation Disclaimer The pay may vary depending on job related factors...". We should include the pay range and maybe note that it may vary? The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state a pay range, so we can include Pay section with that range. The compensation disclaimer is not filler; it's specific info about variability. Should we include? It's substantive. We can include as a paragraph under Pay. Benefits: The posting includes a paragraph about benefits: "Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays." Also earlier: "InnovAge offers an alternative..." but that's description of organization; we can include benefits paragraph. Also later: "InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays." That's duplicate; we need to preserve all substantive info but avoid duplication. We can combine into one benefits paragraph, maybe list items. Qualifications: includes Required Education, Licensure, Certification, Work Experience And Qualifications, Preferred. We need to preserve all. We'll format as

• for list items. Could break into sub-sections? Not required; just list. Responsibilities: large block. We'll need to break into
  • for each duty. The text includes headings like "Essential Functions And Work Responsibilities" then bullet-like sentences separated by periods. We'll need to parse into list items. We'll create list items for each distinct responsibility. Could be many; we need to preserve all info. We'll split by sentences that start with a capital letter after a period? Might be easier to just keep as paragraphs? But instruction: Use
    • for any list of duties/requirements/benefits. So we need to convert responsibilities into list items. We'll break at each sentence that seems a duty. We'll produce
    • for each. Let's extract responsibilities sentences: From "Responsibilities The Social Services Supervisor provides leadership, oversight, and advanced guidance for the delivery of psychosocial services within the interdisciplinary team (IDT)." That's first sentence. "The Supervisor ensures that Master’s‑level Social Workers (MSWs) complete all regulatory assessments, care plans, and documentation in accordance with PACE, state, and internal InnovAge standard requirements, and that delegated tasks completed by Social Worker Assistants (SWAs) meet the same quality and compliance expectations." "This role supports participant safety, aging in place, and social determinants of health (SDOH) interventions; oversees grievances, service delivery requests, and incident investigations; guides staff through complex cases including housing instability, facility placement, eligibility barriers, and transitions of care; and serves as a key liaison among the IDT, Center Triad (Center Medical Director, Center Director, and Director of Nursing), and community partners." "This role works in collaboration with behavioral health and other clinical leaders for clinical oversight, workflows, process and policy review." "The Supervisor maintains a caseload proportional to census and staffing as such average time spent in each work function is relative to census and staffing agreed to by leadership." Then "Essential Functions And Work Responsibilities Leadership, Supervision, and Clinical Oversight – Provide day‑to‑day supervision, coaching, and performance management for MSWs and SWAs." "Ensure clinical quality, timely documentation, and adherence to all regulatory requirements." "Review assessments, care plans, SDRs, grievances, incident documentation, and related work on a cadenced basis." "Monitor caseloads, productivity, KPIs, and workload distribution while maintaining appropriate coverage plans." "Oversee onboarding, training, competency development, and ongoing professional growth of social services staff." "Carry out leadership responsibilities in accordance with organizational policies and applicable laws, including interviewing, training, assigning work, performance review, coaching, recognition, and problem resolution." "Set department tone to support morale, collaboration, and positive employment culture; conduct one-on-one and team meetings to foster communication and alignment." "Regulatory, Process, and Quality Compliance – Ensure timely completion of all required MSW PACE specific psychosocial assessments and care plans." "Oversee grievance, service determination request, appeal processes, and RCA documentation." "Validate compliance with CMS, state, and InnovAge policies, standard operating procedures." "Lead or support quality improvement initiatives, audits, and case reviews." "Participant Care Coordination and Complex Case Consultation – Provide advanced consultation on high‑risk cases, complex family dynamics, behavioral health concerns, substance use, and housing crises." "Support escalation of safety concerns including abuse, neglect, and mandated reporting." "Facilitate interdisciplinary collaboration with medical, behavioral health, eligibility, and operational teams." "Lead or participate in care conferences, family meetings, and transition planning for complex cases." "Health, Safety, and Housing Oversight – Oversee all housing‑related processes including facility placements, level‑of‑care changes, tenancy disruptions, rehousing needs, and safety‑related interventions." "Maintain relationships and coordinate with facilities, APS, ombudsman offices, and community organizations." "Guide staff on connecting participants with SDOH resources, benefits, and navigation supports." "Communication, Documentation, and Coordination – Serve as a led communication hub between social work, caregivers, IDT members, Center Triad and external partners for escalated issues." "Ensure timely, accurate documentation in EMRs and required systems." "Maintain confidentiality and adherence to organizational policies." "Administrative Leadership – Assist with implementation of policies and procedures for the Social Work team in collaboration with leadership." "Delegate logistical work to SWAs to support MSWs, comfort care coordination, and behavioral health." "Partner with State Director and VP BH to implement best practices and standardized processes." "Ensure adherence to agency and state policies through case record review." "Monitor and evaluate service provision within the assigned catchment." "Interview participants to address special concerns, escalating needs appropriately." "Attend committees/meetings including Social Work Cross‑Site as identified." "Key Performance Indicators The Social Services Supervisor is accountable for both team and individual performance outcomes, including:" Then list items after colon: "Regulatory and documentation compliance (timely assessments, care plans, SDRs, grievances, incident documentation)." "Performance management of all staff on key indicators benchmarks, as defined in performance addendum." "Housing, safety, and SDOH outcomes including risk mitigation and reduction of unresolved high‑risk concerns." "IDT integration and participant experience, reflected through positive feedback on collaboration and communication." "Team performance, engagement, retention, and completion of performance reviews." "The Supervisor’s own caseload documentation quality, timeliness, and modeling of trauma‑informed, person‑center practice." We'll include those as list items under Responsibilities? Or maybe separate KPI section? But instruction only allows certain headings; we could include KPI as part of Responsibilities (makes sense). We'll just include all duties as list items. Now Qualifications: We'll list: Required Education: Master’s degree in social work from a school accredited by the Council on Social Work Education Licensure, Certification, Registration or Designation: Hold minimum state certification/registration (e.g., LSW) for master’s level social worker REQUIRED LICENSURE: Current Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences is required. Meets all state requirements for practicing social work in healthcare settings (including supervision where applicable) Require personal transportation, current state issued driver’s license, good driving record and auto insurance as required by law. CPR/BLS and First Aid as required by state Work Experience And Qualifications: Two (2) years’ supervising staff Three (3) years’ social work experience in medical/healthcare setting conducting assessments, care planning, and case management One (1) year experience with complex geriatric/adult populations with multimorbid medical and psychosocial conditions One (1) year experience identifying and responding to health and safety issues, housing instability, and social determinants of health Two (2) years’ experience conducting psychosocial assessments, risk assessment, and developing care plans Knowledge of state, county, and local governmental and community-based resources. Extensive knowledge of Medicare, Medicaid/Medi-Cal, and dually eligible benefits and services Familiarity with medical terminology, common conditions, common medications, experience with older adults with complex multimorbid medical issues Preferred: Five (5) years in Social Services Three (3) years’ experience with complex geriatric/adult populations with multimorbid medical and psychosocial conditions Three (3) years’ supervising staff Experience working in an IDT environment Bi-lingual We'll output as
      • each. Benefits: We'll combine unique items: medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, company-paid holidays, 401(k) plan with company match (maybe same as 401(k) savings), ADD (accidental death and dismemberment?) Actually AD&D already. We'll just list as given. Pay: Posted Pay Range $105,000 - $130,000. Also compensation disclaimer: "The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity." We'll include as paragraph. Now we need to output only HTML fragment, no /, no markdown fences. We'll start with

        Responsibilities

        then
        list items. We need to ensure we don't repeat job title as heading. Good. We'll not include Travel Requirements as separate heading; we could embed within Responsibilities? There's a line: "Travel Requirements Travel Travel may be required Overnight travel may include local or out of state". That's minor metadata; we could fold into a short

        or drop it. Since it's minor, we can drop it per instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it." So we can drop travel. Now produce HTML. Let's craft list items for responsibilities. We'll need to ensure each

        • ends with a period? Not required. We'll produce:

          Responsibilities

          • The Social Services Supervisor provides leadership, oversight, and advanced guidance for the delivery