Social Services Supervisor

About the role

At Normandy Nursing Center, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Normandy Nursing Center partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Normandy Nursing Center.

Benefits

• Competitive pay based on experience
• Immediately accrue PTO as you work (full‑time only)
• 6 observed holidays + 1 floating holiday
• Up to $5,000 per calendar year in tuition/education reimbursement for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) retirement plan with company‑matched contributions after 1 year of employment
• Medical (Teledoc included), dental, vision, life and other voluntary insurances for full‑time employees

Responsibilities

• Assure that social service/discharge planning activities are integrated and coordinated within the hospital system by effective communication at all levels
• Develop specific, measurable, realistic plans and objectives, which enhance social service daily
• Perform psychosocial assessment and reassessment on all residents; identify and address the psychosocial needs of residents and their families
• Perform all aspects of resident care in an environment that optimizes resident safety and reduces the likelihood of medical/health care errors
• Formulate a teaching plan based upon identified learning needs and evaluate the effectiveness of learning; include family in teaching as appropriate
• Demonstrate knowledge of clinical social work and discharge planning; interpret and promote residents’ rights and the “Residents’ Bill of Rights”
• Interact professionally with resident and family and involve resident and family in the formation of the plan of care
• Provide individual and group help for residents’ and families at times of adjustment, crisis, or need
• Coordinate and direct Social Service/Discharge Planning Department to ensure resident needs are met and center policy is followed
• Provide appropriate resources and support to Social Service/Discharge Planning Staff/Clinical Staff
• Be flexible, organized, and function under stressful situations
• Maintain a good rapport and working relationship with medical staff, departments, and employees
• Manage and operate equipment safely and correctly
• Treat patients and their families with respect and dignity
• Support and maintain a culture of safety and quality

Qualifications

• Bachelor’s degree in social work or a bachelor’s degree in a human services field including but not limited to sociology, special education, rehabilitation counseling, and psychology
• One year of supervised social work experience in a health care setting working directly with individuals is preferred
• Current State Clinical Social Work Licensure
• Ability to read, write and speak the English language
• Ability to work cooperatively as a member of a team
• Ability to communicate effectively with residents and their family members, and at all levels of the organization
• Ability to react decisively and quickly in emergency situations
• Ability to maintain confidentiality
• Good ethical practice
• Relationship management
• Knowledge of training techniques for clinical staff