Social Services Supervisor

About the role

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Our mission is to “Improve every life we touch by providing exceptional healthcare and exceeding expectations,” guided by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards. We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace.

Responsibilities

• Assists in pre-admission and admission process with customers; aids clients in adjusting to nursing home placement
• Interviews residents and families to obtain relevant past and present adjustments, behavior and lifestyle
• Documents progress and updates plans of care at the interdisciplinary care conference
• Arranges transportation, makes appointments and acts as a liaison between all departments, residents' families and outside agencies
• Assists in handling and accepting placement through one-on-one counseling and group work
• Ascertains potential and develops discharge plans when clients are admitted
• Arranges for post discharge services and follow-up care
• Assesses emotional, financial, spiritual, educational and social needs of residents; ensures those needs are met by the facility or through the use of outside agencies
• Acts as resident/family advocate and ensure the resident is knowledgeable in and exercises his/her rights
• Responsible for organizing and conduction of Family Counsel Meetings and maintaining minutes of the meeting
• Maintains effective communication with residents, families, healthcare professionals and facility staff

Qualifications

• Bachelor's or Master's Degree in Social Work
• License with State
• One year of supervised social work experience in a health care setting, working directly with patients and families
• Experience in working in healthcare setting – preference in nursing home, hospice, home health, hospital
• Ability to work with a variety of people in situations varying from community and nursing home planning
• Able to make decisions concerning procedures based on evaluations and interpretations of case histories

Benefits

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet