Social Services Program Coordinator - Elm Terrace Gardens (CCRC)

About the Role

Elm Terrace Gardens is a not‑for‑profit Life Plan Community (Continuing Care Retirement Community) open to people of all faiths. Residents enjoy an active retirement lifestyle with apartment homes, social opportunities, dining services, and a YMCA membership, promoting higher satisfaction, health, and happiness.

The organization is seeking an experienced Social Services Program Coordinator to plan, develop, organize, and direct a medically related Social Services Program for residents.

Purpose

To plan, develop, organize, and direct a medically related Social Services Program for Elm Terrace Gardens residents in accordance with current federal, state, and local regulations, as directed by the Nursing Home Administrator, and to promote and maintain the highest practicable physical, mental, and psychosocial well‑being of each resident while preventing personal and social problems.

Duties

• Participate as a member of the Interdisciplinary Care Team to address the Social Service sections of the MDS and care plan.
• Participate as a member of the Interdisciplinary Care Team to address resident and family concerns and gather information for quarterly notes.
• Participate in the Quality Assurance program and other committees or groups to identify and evaluate residents’ physical, mental, and psychosocial needs.
• Attend Quality Assurance Committee meetings, care conferences, resident council meetings, and other sessions as directed by the Nursing Home Administrator.
• Coordinate care conference schedules with residents, families, or responsible parties.
• Conduct social services assessments of new residents, reassessments of current residents, and discharge planning in accordance with documentation requirements, including the Minimum Data Set, individual care plans, and discharge forms.
• Assist with addressing behavioral problems through one‑on‑one visits and document these visits thoroughly.
• Maintain social service records and make appropriate, specific entries in each resident’s medical record.
• Ensure all necessary forms and reports are properly completed with informative descriptions of services provided.
• Complete all required documentation promptly according to federal, state, and facility guidelines.
• Observe and promptly report changes in resident behavior or condition (e.g., depression, anxiety, withdrawal, aggression) to nursing staff and document them in the Social Services section of the medical chart.
• Develop and maintain rapport with facility services, residents, staff, consultants, families, and support agencies to ensure an effective program of care and quality of life.

Qualifications

• Baccalaureate or graduate degree in an accredited social work or human services program approved by current state and federal regulations.
• Minimum of two (2+) years of supervised social work experience in a health‑care setting, working directly with individuals.
• Ability to communicate effectively with residents and staff, and to read, write, and follow oral and written directions.
• Agreeable and helpful attitude toward senior adults.
• Prior experience developing and managing Social Service Programs in a CCRC or related setting.

Benefits

Salary plus full benefits.