Social Services Designee/PRSC

About the Role

Villa At Parkridge is seeking a Social Services Designee/PRSC to join their team. The role involves providing person-centered social, emotional, and psychological support to skilled nursing residents, promoting their continued growth and development to their full potential.

Responsibilities

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community, and home.
• Demonstrates knowledge of regulations/standards and discusses choices for advanced directives, financial power of attorney, guardianship, and surrogate decision-making with residents or their representatives.
• Demonstrates competence in the facility abuse prevention program, identifying, reporting, investigating, and initiating appropriate interventions according to policy, procedures, and state/federal laws.
• Documents discharge planning as an ongoing review and initiates communication with residents and their families to assess discharge needs.
• Treats residents and their families with respect and dignity, addressing psychosocial, cultural, ethnic, and religious/spiritual needs.
• Discusses end-of-life care, palliative care, and hospice with residents, their families, or representatives, based on knowledge of advanced directives/POLST.
• Stays informed about residents' financial status, diagnosis, and discharge needs, cooperating with Case Manager activities regarding insurance.
• Ensures home care needs are met by the time of discharge, aiming to complete arrangements 24 hours prior when the discharge date is known.
• Completes all required assessments and documentation per resident in a timely manner.
• Performs all other duties as assigned.

Qualifications

• Must have a high school diploma or equivalent.
• Experience working with geriatric residents is preferred.
• Working knowledge of criteria for Medicare, Medicaid, HMO, and private insurance coverage.
• Knowledge of accrediting organization standards, IDPH regulations, and state/federal regulations related to skilled care facilities.

Skills

• Ability to read, write, and communicate in English.
• Strong verbal and written communication skills.

Physical Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and carry such weight a minimum distance of 50 feet.
• May assist in the evacuation of residents during emergency situations.
• Limited potential for exposure to environmental hazards.

Benefits

• Daily Pay & Competitive Compensation
• Tuition Reimbursement Program
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• MI Bill 690 incentive eligible
• Paid Time Off

The above benefits apply to full-time employees working 30 or more hours per week. Eligibility for specific benefits may vary depending on employment status and location.

Why Villa?

At Villa, we believe great care begins with how we treat our people. When our team members feel supported, respected, and empowered, better outcomes follow for residents and their families. We support our team through mentorship, professional development, and a culture built on collaboration, trust, and growth. Join us to make a meaningful impact in a team united by purpose.