Social Services Designee/PRSC

Social Services Designee/PRSC Duties and Responsibilities

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.
• Demonstrates knowledge of regulations / standards and ability to discuss with resident and or resident representative concerning choices for advanced directives, financial power of attorney, guardianship, surrogate decision.
• Demonstrates competence in facility abuse prevention program.
• Is capable of identifying, reporting, investigating and initiating appropriate interventions according to facility policy and procedures and state and federal related laws.
• Documents discharge planning as an ongoing review.
• Initiates ongoing communication with the resident and resident’s family to assess discharge needs.
• Treats residents and their families with respect and dignity.
• Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice.
• Is knowledgeable of resident’s financial status, diagnosis and discharge needs.
• Treats residents and their families with respect and dignity.
• Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice.
• Is knowledgeable of resident’s financial status, diagnosis and discharge needs.
• Treats residents and their families with respect and dignity.
• Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice.
• Is knowledgeable of resident’s financial status, diagnosis and discharge needs.

Social Services Designee/PRSC Skills and Abilities

• Ability to read, write, and communicate in English.
• Strong verbal and written communication skills to perform the tasks required.

Social Services Designee/PRSC Education and Experience

• Must have a high school diploma or equivalent.
• Experience working with geriatric residents is preferred.
• Working knowledge of criteria for Medicare, Medicaid, HMO and private insurance coverage.
• Knowledge of accrediting organization standards, IDPH regulations, state and federal regulations related to skilled care facilities.

Physical Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull, move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.
• Limited potential for exposure to environmental hazards.

Villa Healthcare Benefits

• Daily Pay & Competitive Compensation
• Tuition Reimbursement Program
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• MI Bill 690 incentive eligible
• Paid Time Off
• And much more!

About the Role

Villa Healthcare is dedicated to providing personalized, integrated care that considers the total well-being of every guest and their family members. Our empathetic and respectful culture ensures that each guest feels at home while working toward optimal health outcomes.

Benefits

The above company benefits apply to full-time employees working 30 or more hours per week. Eligibility for specific benefits may vary depending on employment status and location.

Why Villa?

At Villa, we believe great care begins with how we treat our people. When our team members feel supported, respected, and empowered, better outcomes follow for residents and their families. Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Villa, you are not just building a career. You are becoming part of a team united by purpose. We support our team members through mentorship, professional development, and a culture built on collaboration, trust, and growth, so you can continue to learn, contribute, and make a meaningful impact.

Equal Opportunity Employer

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.